General Manager 3PL

2 weeks ago


Norwich, United Kingdom Xclusive Recruitment Full time

The company

A well-established transport and logistics company with daily services throughout the UK, Ireland and Europe.

The role

The main purpose of the General Manager 3PL role is to achieve the depot service and profit target in line with the annual budget set.

This is a hands-on role and you will be responsible for ensuring the company service levels are achieved at all times whilst listening to the customers and striving to exceed their expectations.

As the General Manager 3PL you will ensure risk is effectively managed through compliance with all company policies including Health and Safety as well as operating within legal and regulatory requirements.

You will input in an informed and accurate way into budgeting and forecasting depot performance and control costs in line with depot size.

You will monitor and support your team providing regular communications, encouraging feedback and contribution of ideas and initiatives.

Working with multiple clients in a 3PL operation and partnering with Pallet Networks and Parcel operators to deliver the eCommerce and business-to-business orders

The applicant

With previous experience of being a General Manager 3PL running a 3PL operation with full service and cost responsibility you will have proven success in achieving growth and profit targets.

You will used to working to British Retail Consortium standards.

With a good level of numeracy, verbal and written skills you will be educated to a minimum of 'A 'level or equivalent standard.

Confident and articulate, commanding respect through knowledge experience and personal style, you will have a passion for service and strong customer focus.

Thriving under pressure you will be capable of managing multiple priorities and working to critical deadlines and objectives.

Commercially aware you will be happy working with the 100+ customers who have their stock held at our clients warehouses

Your coaching and supportive leadership style balanced with an ability to drive performance to achieve objectives, will demonstrate previous success in leading operations teams.


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