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general manager

4 months ago


Norwich, United Kingdom wagamama Full time
general manager | full time
at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life 
we’re looking for a general manager to join us on our continuous journey of true nourishment 
 
the role | 
as a general manager at wagamama you’ll be leading a restaurant team in the wagamama way, live + breath our people promise, values and embody core leadership behaviours. you’ll be responsible for driving sales and inspiring your team to deliver a great guest experience, striving to exceed expectations. you will also be responsible for the development and growth of your team, ensuring they are engaged, motivated, and delivering results 
 
perks + quirks | 
up to £8,000 a year bonus opportunity  
private medical insurance + pension scheme 
dedicated 6-week training programme 
£14 - £25 of free food allowance on every shift  
50% discount at wagamama + 30% off all other trg brands with family and friends 
internal progression opportunities | fully funded apprenticeship programmes to support your growth 
28 days holiday 
kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure   
family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay 
financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life  
 
what we look for | 
an experienced hospitality general manager that is able to lead a restaurant team with positive behaviour + actions, driving performance in a fast paced, complex environment  
a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported   
experienced in understanding the financial performance of a restaurant and identifying opportunities 
experienced in managing a restaurant budget  
comfortable managing the labour of your team, reacting to changing demands where necessary  
a passionate leader with experience of managing your teams performance and development  
you care about creating an inclusive environment where your team feel respected + that they belong  
a forward-thinking problem solver, able to think on your feet and make quick decisions 
an individual who leads to inspire and engage their team to nourish + flourish in their role and career  
 
the wagamama way | 
kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet  
three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds 
all we ask is for you to dish up what makes you different  
be you, be wagamama
wagamama is proudly part of disability confident