Customer Success Manager

1 week ago


Southampton, United Kingdom ESP Full time

Why this is a good opportunity-

A global company possessing a fantastic culture, mission and values.

Disruptive and global Data Management/Protection SaaS vendor

Managing existing high profile customers in a genuine market leading scale-up SaaS Vendor.

Hot space – Data Protection SaaS & AI

Huge investment so great time to join.


What is the role-

Working in the Customer Services team helping global enterprises protect their data

Retaining and growing revenue streams

Working with existing customers on their Data Management/Protection strategies

This role is working with enterprise customers post sale in the Private Sector and the Public Sector


Essential experience required-

Fluent French Speaker

German speaking language is ideal but not essential

Proven track record in a similar role from a SaaS solutions background.

Worked in a similar role in a SaaS Vendor


£60K - 80K base + 10% bonus



  • Southampton, United Kingdom Benefex Full time

    We currently have an exciting opportunity for an ambitious and positive person to champion all things Customer Success both internally and externally. The Customer Success Team owns customer relationships across Benefex’s portfolio. Our success is driven by the outcomes and value we deliver for our customers and is measured through revenue retention,...


  • Southampton, United Kingdom AVASK ACCOUNTING & BUSINESS CONSULTANTS Full time

    **Role**: Head of Customer Success **Salary**: Depending on experience **Location**:Southampton (hybrid) This role requires strong leadership, a deep understanding of customer relationship management, and the ability to drive operational excellence within the customer success organisation. **Responsibilities**: - Develop and execute a comprehensive...


  • Southampton, United Kingdom AVASK ACCOUNTING & BUSINESS CONSULTANTS Full time

    **Role**: Head of Customer Success **Salary**: Depending on experience **Location**:Southampton (hybrid) This role requires strong leadership, a deep understanding of customer relationship management, and the ability to drive operational excellence within the customer success organisation. **Responsibilities**: - Develop and execute a comprehensive...


  • Southampton, United Kingdom Avask Accounting and Business Consultants Ltd Full time

    **Role**: Head of Customer Success **Salary**: Depending on experience **Location**:Southampton (hybrid) This role requires strong leadership, a deep understanding of customer relationship management, and the ability to drive operational excellence within the customer success organisation. **Responsibilities**: - Develop and execute a comprehensive...


  • Southampton, Southampton, United Kingdom Benefex Limited Full time

    Job SummaryWe are seeking a highly skilled Customer Success Expert to join our team at Benefex Limited. As a key member of our implementation team, you will play a critical role in ensuring the successful onboarding of our customers.In this exciting role, you will be responsible for managing a portfolio of customers, predominantly formed of key account...

  • Commercial Lead

    7 months ago


    Southampton, United Kingdom Benefex Full time

    **Who are Benefex?** We are a fast-moving technology company, and **one of the most successful providers of online reward and benefits solutions in the UK. **We believe no one comes to work to do a bad job or be actively disengaged, and that technology is instrumental in **providing an exceptional employee experience. **We are striving to create seamless...

  • Commercial Lead

    7 months ago


    Southampton, United Kingdom Benefex Full time

    **Who are Benefex?** We are a fast-moving technology company, and **one of the most successful providers of online reward and benefits solutions in the UK. **We believe no one comes to work to do a bad job or be actively disengaged, and that technology is instrumental in **providing an exceptional employee experience. **We are striving to create seamless...


  • Southampton, Southampton, United Kingdom Benefex Limited Full time

    We are a leading provider of online reward and benefits solutions in the UK. Our goal is to deliver exceptional results for our customers, and we're looking for a skilled professional to join our team.About the RoleYou will be responsible for owning a portfolio of customers, which includes both new customers and renewals. This will involve leading smaller...


  • Southampton, United Kingdom AVASK ACCOUNTING & BUSINESS CONSULTANTS Full time

    **Title**:Customer Success and Retention Specialist **Salary**: £28,000 - £30,000 **Location**: Southampton This role requires a customer-centric, energetic, and highly motivated approach to solve customer issues, drive customer satisfaction and business growth. **Responsibilities**: - Monitoring existing accounts and looking at ways to increase their...


  • Southampton, Southampton, United Kingdom EIMS Full time

    Become a Key Player in Our Multinational TeamEIMS Global Ltd is a multinational B2B Tech sales & marketing agency with a presence in the UK, Spain, USA, New Zealand, Philippines, and South Africa. Our goal is to provide end-to-end sales and marketing solutions that help global tech brands grow their businesses faster and more efficiently.We're looking for...


  • Southampton, Southampton, United Kingdom Focus Resourcing Group Full time

    We are recruiting for a highly skilled Experience Manager - CX Transformation to lead our customer experience efforts on a permanent, full-time basis.Core Responsibilities:Develop and implement tailored customer experiences to meet evolving business needsCollaborate with cross-functional teams to drive customer-centricity throughout the organisationAnalyse...


  • Southampton, Southampton, United Kingdom The Green Recruitment Company Full time

    Client Success Specialist Job DescriptionWe are seeking a motivated Client Success Specialist to join our team at The Green Recruitment Company. In this role, you will work with clients to develop customized solutions for sustainability improvements and cost savings.The ideal candidate will have excellent analytical and problem-solving capabilities and be...


  • Southampton, Southampton, United Kingdom Robertson & Sumner Ltd Full time

    Client Success StrategistWe are looking for a Client Success Strategist to help us drive sales success and provide exceptional customer service at Robertson & Sumner Ltd.The ideal candidate will have experience in building strong working relationships within client accounts, maximizing 'buy-in' potential through regular contact. You should also possess...


  • Southampton, Southampton, United Kingdom Robertson & Sumner Ltd Full time

    We are looking for a Client Success Professional to join our team at Robertson & Sumner Ltd. This is a fantastic opportunity to work in a dynamic environment and contribute to the success of our sales team.About the JobThe ideal candidate will have a proven track record of managing client relationships and driving sales growth.Key ResponsibilitiesManage a...


  • Southampton, United Kingdom Brook Street Full time

    **Customer Account Manager** - Financial Services Industry_ **_Salary disclosed at screening stage_** - Southampton_ - Are you able to build rapport without trying and thrive building relationships?_ - Do you communicate well and understand how to make a customer's experience memorable?_ - Do you have experience in collections or credit control?_ We are...


  • Southampton, United Kingdom Dynamite Recruitment Solutions Ltd Full time

    Customer Account Manager - Financial Services Hours of work: 37.5 hours a week between 8am - 8pm Monday to Friday and the occasional Saturday between 8am-12pm Salary is £25,000 to £28,000 P/A Dynamite Recruitment is delighted to be recruiting a Customer Account Manager for a successful, forward-thinking business based in Southampton! This is an exciting...


  • Southampton, Southampton, United Kingdom First Rail Full time

    About the Role: We are seeking a highly skilled Academic Engagement Manager to join our team at First Rail. The successful candidate will lead the management of the Your Voice process, develop and implement colleague surveys, and ensure all line managers' action plans are effective.Responsibilities: Implementing colleague surveys, ensuring action plans are...


  • Southampton, United Kingdom Brook Street Full time

    **Customer Service Manager** Southampton Salary circa £28,000 - £35,000 per annum My client is Solent based Engineering business, due to their growth they are expanding and in search for an experienced Customer Service Team Leader. **About the Role** - Leading a small customer service team to provide commercial / administrative support for national and...


  • Southampton, Southampton, United Kingdom Connells Group Full time

    **Unlock Your Potential**As an Area Manager In Training at Connells Group UK, you will have the chance to develop your leadership skills and drive business growth. With a competitive salary range of £50,000 - £70,000 per annum, plus a comprehensive benefits package, this role offers a rewarding opportunity for ambitious individuals.**Key...


  • Southampton, United Kingdom Gartner Full time

    Locations: London/ Barcelona About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client's business priorities, breakdown challenges, apply logic, and identify the most effective ways...