Customer Success and Retention Specialist

**Role**: Head of Customer Success **Salary**: Depending on experience **Location**:Southampton (hybrid) This role requires strong leadership, a deep understanding of customer relationship management, and the ability to drive operational excellence within the customer success organisation. **Responsibilities**: - Develop and execute a comprehensive...

We currently have an exciting opportunity for an ambitious and positive person to champion all things Customer Success both internally and externally. The Customer Success Team owns customer relationships across Benefex’s portfolio. Our success is driven by the outcomes and value we deliver for our customers and is measured through revenue retention,...

**Role**: Head of Customer Success **Salary**: Depending on experience **Location**:Southampton (hybrid) This role requires strong leadership, a deep understanding of customer relationship management, and the ability to drive operational excellence within the customer success organisation. **Responsibilities**: - Develop and execute a comprehensive...

**Role**: Head of Customer Success **Salary**: Depending on experience **Location**:Southampton (hybrid) This role requires strong leadership, a deep understanding of customer relationship management, and the ability to drive operational excellence within the customer success organisation. **Responsibilities**: - Develop and execute a comprehensive...

WeRecruit Auto Ltd is seeking a Customer Experience Specialist to join their Aftersales Contact team in Hedge End. As a key member of the team, you will play a vital role in ensuring exceptional customer satisfaction.Key Responsibilities:Taking inbound service bookings and managing multiple customer appointmentsMaking outbound calls to existing customers to...

Client Success Specialist Job DescriptionWe are seeking a motivated Client Success Specialist to join our team at The Green Recruitment Company. In this role, you will work with clients to develop customized solutions for sustainability improvements and cost savings.The ideal candidate will have excellent analytical and problem-solving capabilities and be...

Join WeRecruit Auto Ltd as a Sales and Retention Advisor and be part of a dynamic team that values customer satisfaction and employee growth.Responsibilities:Working in a similar role with experience of working within a regulatory environmentExcellent communication and organisational skillsConfident communication and strong administration skillsThe salary...

We are looking for a talented Service and Maintenance Coordinator to join our Aftersales Contact team in Southampton. The ideal candidate will have experience of working in a similar role and excellent customer service skills.Job Description:Responsibility for inbound service and maintenance bookingMaking outbound calls to existing customersProducing service...

Customer Excellence Partner - Full Time **Your new company** Our client is committed to becoming a leading, global clinical diagnostics company in infectious diseases. They protect lives from invisible threats by enabling informed clinical decision-making through quality diagnostics in the right place, at the right time. **Your new role**A key customer...

Job SummaryWe are seeking a highly skilled Customer Success Expert to join our team at Benefex Limited. As a key member of our implementation team, you will play a critical role in ensuring the successful onboarding of our customers.In this exciting role, you will be responsible for managing a portfolio of customers, predominantly formed of key account...

**Who are Benefex?** We are a fast-moving technology company, and **one of the most successful providers of online reward and benefits solutions in the UK. **We believe no one comes to work to do a bad job or be actively disengaged, and that technology is instrumental in **providing an exceptional employee experience. **We are striving to create seamless...

**Who are Benefex?** We are a fast-moving technology company, and **one of the most successful providers of online reward and benefits solutions in the UK. **We believe no one comes to work to do a bad job or be actively disengaged, and that technology is instrumental in **providing an exceptional employee experience. **We are striving to create seamless...

**Role purpose**: The Strategic Account business currently represents ~$6.1m of annual revenue to i4 Insight. To ensure our business grows and we protect a significant proportion of this revenue, we require a new Customer Success Manager to support/manage both existing andnew clients in Northern Europe. **Key Responsibilities**: - Responsible for general...

How would you like to work for a national healthcare provider? A role in which you are making a huge difference to the wider team and in turn, benefiting the healthcare service being provided to patients. We are recruiting for a Customer Service Coordinator on an initial 3-month temporary basis in this businesses site based in the SO30 3JB area of...

Job OverviewWe are seeking an experienced Credit Controller to join our team at Reed Specialist Recruitment. The successful candidate will be responsible for managing and monitoring customer accounts to ensure timely payments.The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced...

We are a leading provider of online reward and benefits solutions in the UK. Our goal is to deliver exceptional results for our customers, and we're looking for a skilled professional to join our team.About the RoleYou will be responsible for owning a portfolio of customers, which includes both new customers and renewals. This will involve leading smaller...

Why this is a good opportunity-A global company possessing a fantastic culture, mission and values.Disruptive and global Data Management/Protection SaaS vendorManaging existing high profile customers in a genuine market leading scale-up SaaS Vendor.Hot space – Data Protection SaaS & AIHuge investment so great time to join.What is the role-Working in the...

We are seeking an experienced Credit Controller to join our team at Reed Specialist Recruitment. As a key member of our finance team, you will play a critical role in managing customer relationships and ensuring timely payments.The successful candidate will have excellent communication and negotiation skills, as well as the ability to work independently and...

Job OverviewWe are seeking a skilled Commercial Insurance Specialist to join our successful team in Southampton (Park Gate). As a key member of our regional team, you will play a central role in promoting the business and delivering exceptional customer service.The ideal candidate will have good commercial insurance knowledge built on a career in broking,...

A successful Aftersales Contact Advisor is required to maintain a friendly and efficient customer interface for service work at WeRecruit Auto Ltd in Southampton.The role aims to ensure excellent customer satisfaction and retention, primarily through inbound service and maintenance bookings, outbound calls to existing customers, and producing service plan...