Client Success Strategist

3 weeks ago


Southampton, Southampton, United Kingdom Robertson & Sumner Ltd Full time
Client Success Strategist

We are looking for a Client Success Strategist to help us drive sales success and provide exceptional customer service at Robertson & Sumner Ltd.

The ideal candidate will have experience in building strong working relationships within client accounts, maximizing 'buy-in' potential through regular contact. You should also possess intermediate proficiency in Salesforce, Microsoft Word/Excel, and PowerPoint.

Key Responsibilities:

  1. Develop and implement individual account strategies to exceed client expectations.
  2. Manage time effectively to accomplish all tasks, including visits, calls, and research & development efforts.

Skills and qualifications include:

  • A' level education or equivalent, with GCSE level C or above in English and Mathematics.
  • Proven experience in selling/account management via telephone, including negotiation and objection handling.
  • Outstanding customer service skills, with a drive to consistently exceed expectations.

Estimated salary: £45,000 - £55,000 per annum.



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