Current jobs related to Head of Customer Service - London - Robert Half


  • London, United Kingdom British Gas - Customer Service Full time

    Join us, be part of more.Were so much more than an energy company. Were a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesnt rely on fossil fuels whilst living our powerful commitment to igniting positive change in our...


  • London, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Head of Customer Service (Resident Services)** **Location West London** **Duration 12 weeks (potential for extension)** **Pay: Umbrella PAYE rate of £450 per day** **Hybrid working model, 7-hour shifts between Monday and Friday, from 8 am to 7 pm.** Are you an exemplary customer service champion, driven by a profound desire to...


  • London, United Kingdom Robert Half Careers Full time

    Head of Customer Service - FinTech Scale-Up Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe. About the Company This FinTech is...


  • London, United Kingdom Robert Half Careers Full time £150 - £200

    Head of Customer Service - FinTech Scale-UpEnsure all your application information is up to date and in order before applying for this opportunity.Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and...


  • London, United Kingdom Robert Half Careers Full time £150 - £200

    Head of Customer Service - FinTech Scale-UpAll potential applicants are encouraged to scroll through and read the complete job description before applying.Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to...


  • Greater London, United Kingdom Robert Half Careers Full time

    Head of Customer Service - FinTech Scale-Up Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe. About the Company This FinTech is...


  • London, United Kingdom Membership Full time

    Third Space is a collection of luxury health clubs in London; we believe in the power of our industry to make a positive impact on people’s lives. It’s a home for collaborative people with incredible ambition, a growing community that moves each other forward. Tuned into London, we strive to reflect our city’s diversity, energy and openness and we know...


  • London, United Kingdom Blu Digital Full time £150 - £200

    We’re looking for a dynamic and experienced Head of Customer Service to join our clients team. In this pivotal leadership role, you’ll oversee a dedicated Customer Support Advisor and grow a team, ensuring the delivery of exceptional service across every customer interaction. Your mission will be to drive team performance, streamline support operations,...


  • City of London, United Kingdom Robert Half Full time

    Head of Customer Service - FinTech Scale-Up Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe. About the Company This FinTech is...


  • London, United Kingdom PROPEL LONDON Full time £150 - £200

    The CompanyMy client are a Smart, electric vehicle (EV) charging technology – providing both hardware and software and they're growing at speed in a hot space; green-tech energy and green-solutions. They are the fastest growing and highest rated company in the sector!The information below covers the role requirements, expected candidate experience, and...

Head of Customer Service

4 weeks ago


London, United Kingdom Robert Half Full time

Head of Customer Service – FinTech Scale-Up - PE BackedAre you an experienced Customer Service leader looking to make your mark in one of Europe’s fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe.About the CompanyThis FinTech is transforming the embedded finance space, partnering with leading global e-commerce and payment platforms. Backed by a major private equity firm, the business has achieved over 100% YoY growth since 2020 and continues to expand globally.The RoleYou will lead an established customer service team to deliver exceptional merchant experiences across phone, email, and live chat. You’ll own service strategy, performance management, and process optimisation, working closely with Product, Operations, and Compliance teams to drive continuous improvement.About You• Proven experience leading and scaling Customer Service teams in FinTech or banking/lending.• Track record managing KPIs, SLAs, and service excellence.• Strong communication and leadership skills.• Analytical, proactive, and comfortable in a fast-paced, growth-driven setting.What’s on Offer• Competitive salary + performance bonus• Private medical & dental insurance• Enhanced parental leave• Modern Central London office