Head of Customer Service
5 days ago
We’re looking for a dynamic and experienced Head of Customer Service to join our clients team. In this pivotal leadership role, you’ll oversee a dedicated Customer Support Advisor and grow a team, ensuring the delivery of exceptional service across every customer interaction. Your mission will be to drive team performance, streamline support operations, and embed a culture of excellence that puts the customer at the heart of everything they do.Please ensure you read the below overview and requirements for this employment opportunity completely.You’ll be responsible for coaching and mentoring the team, enhancing their communication, problem-solving, and service skills while fostering a high-performing, growth-oriented environment. By managing workflows, monitoring key support metrics, and handling escalations, you’ll ensure they consistently exceed expectations. You'll also act as the voice of the customer within the business, identifying trends, resolving pain points, and collaborating with cross-functional teams to improve processes and elevate the customer experience.To succeed in this role, you’ll need proven experience in customer support leadership, a strategic mindset, and a deep passion for creating meaningful customer relationships. Your ability to interpret data, drive team development, and manage complex queries with empathy and efficiency will be key. Familiarity with customer support tools such Intercom will give you the edge in leading a high-performing support function. xpwpeyx You wmust have experience using Intercom.#J-18808-Ljbffr
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Customer Service Advisor
1 week ago
London, United Kingdom British Gas - Customer Service Full timeJoin us, be part of more.Were so much more than an energy company. Were a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesnt rely on fossil fuels whilst living our powerful commitment to igniting positive change in our...
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Head of Customer Service
2 days ago
London, United Kingdom Pertemps Network Group Full time**Job Description**: **Head of Customer Service (Resident Services)** **Location West London** **Duration 12 weeks (potential for extension)** **Pay: Umbrella PAYE rate of £450 per day** **Hybrid working model, 7-hour shifts between Monday and Friday, from 8 am to 7 pm.** Are you an exemplary customer service champion, driven by a profound desire to...
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Head of Customer Service
2 weeks ago
London, United Kingdom Robert Half Careers Full timeHead of Customer Service - FinTech Scale-Up Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe. About the Company This FinTech is...
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Head of Customer Service
1 week ago
London, United Kingdom Robert Half Careers Full time £150 - £200Head of Customer Service - FinTech Scale-UpEnsure all your application information is up to date and in order before applying for this opportunity.Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and...
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Head of Customer Service
2 weeks ago
London, United Kingdom Robert Half Careers Full time £150 - £200Head of Customer Service - FinTech Scale-UpAll potential applicants are encouraged to scroll through and read the complete job description before applying.Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to...
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Head of Customer Service
2 weeks ago
Greater London, United Kingdom Robert Half Careers Full timeHead of Customer Service - FinTech Scale-Up Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe. About the Company This FinTech is...
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Head of Customer Service
2 days ago
London, United Kingdom Membership Full timeThird Space is a collection of luxury health clubs in London; we believe in the power of our industry to make a positive impact on people’s lives. It’s a home for collaborative people with incredible ambition, a growing community that moves each other forward. Tuned into London, we strive to reflect our city’s diversity, energy and openness and we know...
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Head of Customer Service
1 week ago
City of London, United Kingdom Robert Half Full timeHead of Customer Service - FinTech Scale-Up Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe. About the Company This FinTech is...
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Head of Customer Service
5 days ago
London, United Kingdom PROPEL LONDON Full time £150 - £200The CompanyMy client are a Smart, electric vehicle (EV) charging technology – providing both hardware and software and they're growing at speed in a hot space; green-tech energy and green-solutions. They are the fastest growing and highest rated company in the sector!The information below covers the role requirements, expected candidate experience, and...
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Head of Customer Service
1 week ago
London, United Kingdom YouLend Full time £125 - £150About UsYouLend is a rapidly growing FinTech that is the preferred embedded financing platform for many of the world’s leading e-commerce platforms, tech companies, and Payment Service Providers. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding, to their merchant...
