Head of Customer Service
1 week ago
Head of Customer Service - FinTech Scale-UpEnsure all your application information is up to date and in order before applying for this opportunity.Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe.About the CompanyThis FinTech is transforming the embedded finance space, partnering with leading global e-commerce and payment platforms. Backed by a major private equity firm, the business has achieved over 100% YoY growth since 2020 and continues to expand globally.The RoleYou will lead an established customer service team to deliver exceptional merchant experiences across phone, email, and live chat. You'll own service strategy, performance management, and process optimisation, working closely with Product, Operations, and Compliance teams to drive continuous improvement.About YouProven experience leading and scaling Customer Service teams in FinTech or banking / lending.Track record managing KPIs, SLAs, and service excellence.Strong communication and leadership skills. xpwpeyx Analytical, proactive, and comfortable in a fast-paced, growth-driven setting.What's on OfferCompetitive salary + performance bonusPrivate medical & dental insuranceEnhanced parental leaveModern Central London office#J-18808-Ljbffr
-
Customer Service Advisor
7 days ago
London, United Kingdom British Gas - Customer Service Full timeJoin us, be part of more.Were so much more than an energy company. Were a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesnt rely on fossil fuels whilst living our powerful commitment to igniting positive change in our...
-
Head of Customer Service
2 days ago
London, United Kingdom Pertemps Network Group Full time**Job Description**: **Head of Customer Service (Resident Services)** **Location West London** **Duration 12 weeks (potential for extension)** **Pay: Umbrella PAYE rate of £450 per day** **Hybrid working model, 7-hour shifts between Monday and Friday, from 8 am to 7 pm.** Are you an exemplary customer service champion, driven by a profound desire to...
-
Head of Customer Service
4 weeks ago
London, United Kingdom Robert Half Full timeHead of Customer Service – FinTech Scale-Up - PE BackedAre you an experienced Customer Service leader looking to make your mark in one of Europe’s fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe.About the CompanyThis...
-
Head of Customer Service
2 weeks ago
London, United Kingdom Robert Half Careers Full timeHead of Customer Service - FinTech Scale-Up Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe. About the Company This FinTech is...
-
Head of Operations
2 weeks ago
London, United Kingdom Churchill Service Solutions Full timeHead of Operations - Guest Services £60,000 to £70,000 per annum plus 15% annual performance bonus. London - Making the workplace a destination_ We Put People First so you can Deliver Outstanding Service We are looking for a dynamic, ambitious, and empathetic Head of Operations. The Head of Operations will work at a high pace across multiple geographic...
-
Head of Customer Service
2 weeks ago
Greater London, United Kingdom Robert Half Careers Full timeHead of Customer Service - FinTech Scale-Up Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe. About the Company This FinTech is...
-
Head of Customer Service
4 weeks ago
City of London, Greater London, United Kingdom Robert Half Full timeHead of Customer Service – FinTech Scale-Up - PE Backed Are you an experienced Customer Service leader looking to make your mark in one of Europe’s fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe. About the Company This...
-
Head of Customer Service
2 days ago
London, United Kingdom Membership Full timeThird Space is a collection of luxury health clubs in London; we believe in the power of our industry to make a positive impact on people’s lives. It’s a home for collaborative people with incredible ambition, a growing community that moves each other forward. Tuned into London, we strive to reflect our city’s diversity, energy and openness and we know...
-
Head of Customer Service
5 days ago
London, United Kingdom Blu Digital Full time £150 - £200We’re looking for a dynamic and experienced Head of Customer Service to join our clients team. In this pivotal leadership role, you’ll oversee a dedicated Customer Support Advisor and grow a team, ensuring the delivery of exceptional service across every customer interaction. Your mission will be to drive team performance, streamline support operations,...
-
Head of Customer Service
1 week ago
City of London, United Kingdom Robert Half Full timeHead of Customer Service - FinTech Scale-Up Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe. About the Company This FinTech is...
