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Commercial Manager
3 months ago
Do you have strong sales or commercial experience and people management skills? Do you have a thorough understanding of the crisis / disaster management response market and the market dynamics? Do you want to help a company that really makes a difference grow? If so, look no further, as Kenyon International, Leaders in Emergency Response, Crisis Management and Incident Response, are looking for a Commercial Manager to join their Bracknell based team. This is a management role with key responsibilities for planning, leading, controlling, organizing and driving a strategic approach of the business to generate new revenue, as well as managing existing business. Reporting to the VP Americas / Head of Commercial, you will work out of Bracknell, but be fine with national and international travel as part of the role.
You will be a self-starter, that needs little day-to-day supervision with an ability to research solutions and solve problems in the following areas. This list is representative of the broader job specification, and additional duties may be required based on business operations.
- Assist to set commercial targets / plans and manage performance against these
- Plan and lead on the hiring and training of new Sales Representatives
- Lead the commercial team including training, development and performance
- Track & analyze sales statistics based on key quantitative metrics, via our CRM system
- Make data-informed decisions to drive performance and resource allocation
- Handle and resolve customer complaints regarding products or services
- Serve as the face of the organization to internal and external partners
- Develop and maintain relationships with key clients
- Grow revenue from the existing client base and through new client acquisition
- Widen customer sector base to generate new revenue and growth opportunities
- Manage the commercial aspects of the Crisis Communications Programme and increase revenue through its services and define and execute territory sales plans
- Manage customer engagement programmes and initiatives, ensuring that all clients receive a high quality of customer care
- Manage commercial partnerships and initiatives / special projects
- Monitor / chase client payments and invoke account restrictions where necessary
- Assist with conferences, symposiums & meetings for activities commercial in scope
- Prepare, review, and jointly approve incident deployment proposals
- Review and jointly approve key procurement contracts
What we are looking for:
- A thorough understanding of the crisis / disaster management response market and the market dynamics
- 3-5 years of experience in a related sales or commercial role
- Experience of working with other departments’ including Crisis Communications, Finance, Commercial, Administration and Legal
- A business management educational background with solid core tram management skills
- Excellent presentation and communication skills
- An ability to build and maintain excellent multi-variable client relationships
- An ability to adapt and respond to ever changing commercial environments
- Commercial acumen, foresight and an innovative instinct
- An ability to work independently with a minimum amount of supervision, and the application of good analytical, planning and interpersonal skills
- Flexibility to work in an office or disaster field environment
- An ability and willingness to travel as much as 25% or more of the year if required for commercial outreach or operational responses
- An ability to produce worksheets, documents and presentations using Microsoft Office Excel, Word and PowerPoint with a high standard of both written and spoken English
- Experience of using a CRM system (Salesforce desirable)
- 3 A-Levels at A*-C, or equivalent education and ideally evidence of continued professional development in the area of sales and commercial services
- A college degree in Sales and Marketing preferred
About us:
Welcome to Air Partner – where the skies are not the limit, they're just the beginning
Established in 1961, Air Partner is an international aviation services group and we're inviting you to join our crew. As a key player in the Wheels Up family, we're soaring to new heights in private aviation and aviation services with a team of over 2000 professionals globally. We're also proudly a Delta Air Lines premium partner – talk about flying in good company
Providing world class aircraft charter services and aviation safety and security solutions, we're the go-to for industry giants, commerce champions, governments, and private jetsetters. We also flex our wings in both civil and military circles globally.
Air Partner Services Division comprises Baines Simmons, Redline Assured Security Ltd and Kenyon International Emergency Services. Baines Simmons offers aviation safety management and fatigue risk management. Redline Assured Security delivers government-standard security training, consultancy, and solutions to regulated, high value and high threat environments. Kenyon International Emergency Services is a world leader in emergency planning and incident response.
But we're not just about the skies; we're about creating an atmosphere where you can thrive. We're committed to diversity, equity, and inclusion, and it's not just lip service. Our Environmental, Social, and Governance Strategy and our Diversity, Equity & Inclusion forum aren't just policies; they're our way of life.
We were the first corporate sponsor of the European Pride in Aviation Network (EPAN) and proudly support our local communities through charitable initiatives and volunteering.
We're not just a company; we're a family, and we're on the lookout for more incredible individuals. Are you ready to belong? If you're thinking, "That's the place for me" – we'd love to learn more about you. Plus, we're not just saying it; as a Disability Confident employer we guarantee an interview for any disabled person meeting our job criteria. And If you require any reasonable adjustment during any part of the recruitment process, That's not just a promise; it's our commitment to an inclusive future.
What's the next step? A virtual interview where you get to show your stuff to our Talent Acquisition team. And if all goes well, you'll be meeting our business teams in person. Need any adjustments for the journey? Just let us know; we're all about making sure you're comfortable and confident.
We encourage applications from every background so if you're ready to make your career take off, check us out at www.airpartnergroup.com. Your next adventure is just a click away
