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Client Services Administrator

2 months ago

Norwich, United Kingdom Service Service Employment Agency Limited Full time

Our client is a dynamic, innovative insolvency practice, who are rapidly expanding and are now looking to recruit a Client Services Administrator to join their Norwich city centre-based team.

We are looking for individuals who are intelligent, ambitious and most importantly, able to embrace the ethos of the business - thinking creatively, being approachable and providing an outstanding service every time.

Key responsibilities include:

• Drafting letters and statutory reports

• Monitor and update case diaries to ensure all statutory and internal deadlines are met

• Produce accurate file notes on overview of bank statements and other investigations

• Prepare periodic case reviews and ensure files are maintained

• Corresponding with creditors, debtors and directors

• Answering the telephone and directing calls as appropriate

• Drafting standard documents and letters

• Dealing with incoming and outgoing post

• Using our internal database and systems to accurately record information

• Providing administrative support to the rest of the team

The ideal candidate for this role will be able to demonstrate flexibility, the desire to learn and the willingness to work well within the team; a "can-do" attitude is a must

As a growing business, we are looking for people who are results driven who are prepared to get stuck in and help drive the company forwards.

You will need to:

• Be organised, reliable and adaptable

• Be a clear communicator

• Possess a strong work ethic

• Be a real team player

• Have the ability to prioritise and manage a very busy workload

• Have a positive attitude and the ability to keep calm under pressure

• Have a good working knowledge of MS Office and be IT-literate

Our client offers structured training, both internally as well as industry accredited. Office hours are Monday to Friday 9:00am-5:30pm (37.5 hours/week) and there is the ability to work on a hybrid basis and flexibly.

If you are looking for your first or next step within a client-facing administration and want to join a progressive, dynamic team that will develop your professional career and provide a strong and supportive network, then we would love to hear from you