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Customer Services Assistant

3 months ago

Middlesbrough, United Kingdom Si Recruitment Full time

Are you looking for an exciting opportunity to join a dynamic team in a thriving company?

My client is searching for a dedicated and detail-oriented Customer Services Assistant to help them provide exceptional service to their valued customers.

If you have a passion for customer service and administrative excellence, this could be the perfect role for you

Responsibilities:

  • Process orders using sales software, allocate stock and production jobs, advise on dispatch dates with Order Acknowledgements, and handle invoicing and paperwork, including export documentation
  • Manage and control all documentation, handle sales queries and correspondence, and answer pricing and stock enquiries
  • Perform general administrative duties, maintain a clean and safe environment, and ensure accurate documentation per Good Documentation Practices
  • Follow health & safety policies, ensure compliance with Quality Manual/Policy, and support improvement initiatives

Job information:

  • Permanent opportunity
  • Immediate start available
  • Hours of Work: Monday-Thursday: 8:30am - 5:00pm, Friday: 8:30am - 2:00pm

Benefits:

  • (After qualifying period) : Group Life Assurance, Private Health (Vitality Healthcare), Pension, On-site parking
  • Salary: £23,000 per annum, rising to £24,000 upon successful completion of the probationary period
  • Holidays: Starting at 23 days per annum (increasing to 28 days with length of service) plus 8 Bank Holidays and Christmas Eve
  • Work-Life Balance: Enjoy a flexible schedule with early finishes on Fridays

For more information please contact Emily Watson from our Middlesbrough Office.