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Customer Service Representative
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Bournemouth, Bournemouth, United Kingdom Essential Employment Full timeCustomer Services Officer (Hybrid) Job OpportunityWe are seeking a skilled Customer Services Officer to join our team in Bournemouth. This is a telephone-based role where you will be responsible for handling calls related to Council Tax, Parking, Concessionary Travel, Blue Badges, Homeless, and General Enquiries.This is a temporary position with the...
Customer Service Officers
3 months ago
Customer Service Officers
To start ASAP
This is a temporary to permanent role
An immediate start
£12.18 per hour pay rate
Bournemouth location
37 hours per week
Remote working but must live near Bournemouth to apply, as office attendance for training and meetings
We are seeking experienced call centre and customer service advisors for these positions.
You will be dealing with volume calls, handling complaints, queries, and there is some administration involved, emails, logging details and also escalating queries and sign posting.
You must be able to demonstrate that you have worked within a receptionist role, or within a call centre environment.
You will have an excellent command of English both written and verbal
Basic IT skills, MS office and accurate Data Entry skills.
Must be able to act with empathy
