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Customer Service Representative

2 months ago


Bournemouth, Bournemouth, United Kingdom Essential Employment Full time
Customer Services Officer (Hybrid) Job Opportunity

We are seeking a skilled Customer Services Officer to join our team in Bournemouth. This is a telephone-based role where you will be responsible for handling calls related to Council Tax, Parking, Concessionary Travel, Blue Badges, Homeless, and General Enquiries.

This is a temporary position with the possibility of becoming permanent after 12 weeks. You will work in a hybrid environment, attending the office when required.

The successful candidate will be responsible for providing excellent customer service, resolving queries, and ensuring that customers receive the support they need.

As a Customer Services Officer, you will be working in a fast-paced environment, handling a high volume of calls and providing accurate information to customers.

We are an Equal Opportunities Employer and welcome applications from candidates who are passionate about delivering exceptional customer service.

Please note that all our roles may be subject to pre-employment checks, including references. We will always contact you by phone if we are able to take your application forward to the next stage.