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Events Operation Manager

2 months ago


Cheltenham, United Kingdom Juice Recruitment Ltd Full time

Juice Cheltenham is delighted to be supporting a fantastic organisation in their search for a Events Operations Manager, based in Cheltenham.

Reporting to the Head of Events, the Events & Venue Operations Manager is responsible for all aspects of venue management, across two venues.

Key Responsibilities:

  • Daily line management of colleagues including rota scheduling, planning of annual leave and application
  • Undertake colleague development activities and remedial coaching as required
  • Ensure that venues are maintained to agreed standards, prioritising safety and security of colleagues and patrons.
  • Maintain all back office areas to agreed standards, conducting weekly and monthly inspections and taking any remedial action required.
  • Ensure all events are set-up and taken down as per the event function sheets, on time and in accordance with the event budget.
  • Proactively liaise with Event Managers and other senior stakeholders to ensure roles and responsibilities for each event are understood.
  • Support the Event Management team by delivering small events, or deputising on larger scale events.
  • Comply with Health, Safety & Security legislation, including associated periodic testing. Maintain accurate records of compliance.
  • Ensure all colleagues comply with Health & Safety policies and procedures, including fire safety, COSHH and manual handling.
  • Risk Assessments and SOP’s are accurately maintained and updated as required.
  • Oversee all work completed by external contractors to ensure safety practises are adhered to, and work is completed to the required standard.
  • Management of the Facilities, Operations and Technical staffing budgets, including preparation of periodic and annual forecasts.
  • Complete regular stock takes on cleaning and technical consumables and investigate any discrepancies. Monitor damages and wastage in line with agreed metrics.
  • Management of planned expenditure in line with agreed budgets.

Experience/Skills Required:

  • Experience of working in a similar role for 3 years +, ideally within hospitality/events
  • Budget management and financial forecasting
  • Procurement of goods and services, and management of of supplier contracts
  • Experience of managing across multiple sites
  • Confident & professional manner
  • Excellent communication skills
  • Ability to work at pace, within busy environments
  • Able to work under own initiative

This role will be working 5 days out of 7 as you will be required to attend the events that your managing. This role will also require travel between the two locations (both in Cheltenham) so will need to drive.

If your interested in this position, we would love to hear from you.