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SQL Support Analyst

1 month ago

Nottingham, United Kingdom Client Server Ltd. Full time

SQL Support Analyst WFH / Nottingham to £40k

Opportunity to progress your career at a tech company that provides a range of software solutions to energy suppliers from small start-ups through to major household names, covering everything from connecting to the grid through to CRM systems.

As an SQL Support Analyst you will join a small team responsible for dealing with software issues raised by clients via the service desk ticketing system; with a focus on 2nd line, complex issues that have been escalated by the first line team. You'll be utilising advanced SQL queries and problem solving skills to follow issues through to resolution and help to develop the first line engineers SQL skills.

Location / WFH:

There's a remote interview and onboarding process and you'll be able to work from most of the time, meeting up with the team for constructive meetings once a month in the Nottingham office.

About you:

  • You have experience in a similar Application Support / Technical Support role
  • You have advanced SQL skills including CTEs and Temp Tables
  • You have a good knowledge of APIs
  • You have experience of working on ticketing systems
  • You have excellent communication and stakeholder management skills

What's in it for you:

As an SQL Support Analyst you will earn a competitive salary plus a range of benefits: