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Lead SQL Application Support Specialist
2 months ago
Lead SQL Application Support Specialist with extensive SQL expertise required. Knowledge of the energy sector is a plus. Remote position with competitive benefits.
This role demands a strong foundation in SQL and application support. A dynamic software development firm focused on the energy sector is seeking a Lead SQL Support Specialist to enhance their team. Candidates should possess a solid understanding of SQL, including table management and query creation, and have experience in a senior analyst or 2nd/3rd line support capacity. The position is primarily remote, with occasional visits to the office.
Key Responsibilities:
- Address escalated SQL-related inquiries, including query creation and table analysis.
- Collaborate with various stakeholders, including Product Owners and Developers, to resolve issues.
- Provide mentorship and support to junior team members.
- Manage both new and outstanding queries effectively.
Required Skills and Experience:
- Proficient in SQL.
- Experience in an application support role handling escalated issues.
- Strong analytical and problem-solving abilities.
- Excellent customer service and stakeholder management skills.
Familiarity with the energy industry is advantageous. This is a remarkable opportunity within a growing software firm. The role offers flexibility with remote work, requiring only occasional office attendance. The Service Desk operates from 8 AM to 6 PM, Monday to Friday, with flexible shift options.
If you meet the essential qualifications and experience, we encourage you to submit your CV for further discussion. Competitive salary and benefits are available.