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SQL API Support Specialist

2 months ago

Nottingham, Nottingham, United Kingdom client server Full time

Exciting Opportunity for SQL API Support Specialist - Work from Home

Join a forward-thinking technology firm that delivers cutting-edge software solutions to energy providers, ranging from emerging startups to established brands, encompassing a broad spectrum of services from grid connectivity to customer relationship management systems.

As a SQL API Support Specialist, you will become an integral part of a committed team addressing software challenges reported by clients via the service desk ticketing system, concentrating on the resolution of intricate 2nd line issues escalated from the first line support team.

Leverage your advanced SQL expertise and analytical skills to diagnose and rectify issues, while also providing mentorship to first line engineers in SQL methodologies.


Location/Flexible Working:

Remote interview and onboarding process, with the flexibility to primarily work from home and engage in monthly meetings for collaboration.


About You:
  • Proven experience in comparable technical support positions
  • Expertise in SQL with knowledge of CTEs and Temporary Tables
  • Strong understanding of API functionalities
  • Familiarity with service desk ticketing systems
  • Exceptional communication and stakeholder management abilities

Benefits:
  • Attractive salary package
  • Generous holiday allowance
  • Comprehensive health insurance
  • Non-contributory pension scheme
  • Life insurance coverage
  • Opportunities for training and professional growth
  • Primarily remote work with travel allowance for office meetings

Embrace this rewarding SQL API Support Specialist role to advance your career in a diverse and inclusive environment.