2nd Line IT Engineer
3 days ago
Job Description: We are seeking a 2nd Line Engineer to join our client's engineering team in the vibrant city of London. The successful candidate will be responsible for providing technical support to customers, resolving customer issues and taking ownership of service requests.Key Responsibilities: * To provide 2nd line technical support to customers in a timely and efficient manner.* Responding to customer requests and resolving customer issues. * Troubleshooting and diagnosing technical problems.* Identifying, researching and documenting customer issues.* Documenting and escalating complex customer queries.* Working with 3rd party vendors to resolve customer issues.* Providing regular updates to customers on progress of service requests.* Ensuring customer SLA's are met.* Working with the engineering team to resolve complex customer issues.Technical Skills Required: * Knowledge of Windows operating systems.* Experience with Microsoft Office software.* Experience with networking technologies (TCP/IP, DNS, DHCP etc).* Knowledge of hardware components and peripherals.* Knowledge of virtualisation technology (VMware, Hyper-V).* Ability to troubleshoot and diagnose technical issues.* Excellent communication and customer service skills.* Ability to work with 3rd party vendors.If you are interested in this exciting opportunity, please apply for immediate consideration and interview. You will receive further details about the role upon successful application.Keywords: 2nd Line Support Engineer, Network Support Engineer, Technical Support Engineer, IT Support Engineer.In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy
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2nd Line IT Engineer
1 month ago
City of London, United Kingdom CV-Library Full timeJob Description: We are seeking a 2nd Line Engineer to join our client's engineering team in the vibrant city of London. The successful candidate will be responsible for providing technical support to customers, resolving customer issues and taking ownership of service requests. Key Responsibilities: * To provide 2nd line technical support to...
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2nd Line Engineer
1 month ago
London, United Kingdom CV-Library Full time2nd Line Engineer - London ( 4 days per week onsite, 1 day per week WFH) Up to £40,000 PA IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis. You will be responsible for logging, diagnosing, and resolving issues with various hardware and...
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2nd line Support Analyst
4 days ago
City of London, United Kingdom CV-Library Full time2nd line support analyst/ Customer Support Analyst This is a new and exclusive opportunity for a 2nd line support analyst/ Customer Support Analyst to join my thriving financial technology business as they are growing their brokerage clearing trading team. Role details Title- 2nd line support analyst/ Customer Support Analyst Team- Clearing system...
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2nd Line Network Engineer
3 months ago
London, United Kingdom CV-Library Full timeRole: 2nd Line Network Engineer Location: London Salary: Up to £40,000 Exciting Opportunity for a 2nd Line Network Engineer in London Are you a skilled Network Engineer with a passion for troubleshooting and resolving technical challenges? Do you have the experience to take your career to the next level? We have an outstanding opportunity just for...
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2nd Line Network Engineer
2 days ago
London, United Kingdom In Technology Group Full timeRole: 2nd Line Network EngineerLocation: LondonSalary: Up to £40,000Exciting Opportunity for a 2nd Line Network Engineer in LondonAre you a skilled Network Engineer with a passion for troubleshooting and resolving technical challenges? Do you have the experience to take your career to the next level? We have an outstanding opportunity just for you!What...
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IT Service Desk Analyst
1 week ago
City of London, United Kingdom CV-Library Full time1st/2nd Line Engineer - Central and West London - £30,000 - £36,000 I am working with an exciting MSP that is expanding their team. They are looking for someone to join their IT Service Desk as an experienced 2nd Line Engineer! Role: Service Desk Analyst (1st/2nd Line) Salary: £30-36k Location: Near Monument Tube Station Working Model:...
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2nd Line Support
6 months ago
Welwyn Garden City, United Kingdom Pertemps Network Group Full time**2nd Line Support**: - OK-38**£35,000 - £36,000 Per Annum** - Full Time**Permanent** **Welwyn Garden City, Hertfordshire** **IT** **Job Description**: - Location: Welwyn Garden City**Salary**: £37,000 - Job Title: 2nd Line Support Engineer - Location: Welwyn Garden City (3 days in the office, 2 days remote) - Are you an experienced IT professional...
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1st/2nd Line
6 months ago
London, United Kingdom Just IT Recruitment Full timeIn this role, you will provide 1st line internal and external support to end users and clients, with some 2nd line support when necessary. **Responsibilities**: **Business** - To ensure the Firm’s I.T. infrastructure functions smoothly both in London and remotely in other locations - To make recommendations for improvement where appropriate - To be the...
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2nd Line Support Engineer
2 months ago
London, United Kingdom CV-Library Full timeWe have an amazing opportunity for a 2nd Line Support Engineer, to join an award-winning organisation, voted one of the UK’s top 25 IT companies to work for in the UK and also a Microsoft Solutions Partner. Our client, a leading Managed Service Provider is looking for an experienced 2nd Line Support Engineer (or 1st Line Engineer looking to take the...
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2nd Line Noc
6 months ago
London, United Kingdom Clearwater People Solutions Full time**2nd Line NOC**: - Location- London- Salary: - £32000.0- Contact name: - Jo Foster- Job ref: - 6555- Published: - about 2 hours agoOur client, a well-known and market-leading residential connectivity and networking service provider, is currently recruiting for a 2nd Line NOC Engineer** **to join their Network Support service team. The 2nd Line NOC...
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MSP Engineer
2 weeks ago
West London, United Kingdom In Technology Group Limited Full timeJob Title: MSP Engineer (2nd Line) Location: West London Salary: £30,000 to £38,000 About my Client: Join a thriving Managed Service Provider at the forefront of technological innovation. We are on the lookout for an enthusiastic 2nd Line IT Engineer to join our dynamic team. This role offers a unique opportunity to work in a fast-paced environment,...
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2nd/3rd Line Support Analyst
2 months ago
City of London, United Kingdom CV-Library Full time2nd/3rd Line IT Support Analyst is required by a leading engineering firm based on site in close proximity to West Ham Train Station and paying up to £40k + Benefits. This position holds responsibility for providing advanced technical support to all employees based at head office and remote sites as well as assisting them with hardware and software...
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2nd Line Ict Support
2 months ago
City of London, United Kingdom Eutopia Solutions Full time2nd Line IT Support / White Glove Service We are partnering with our client, a Global Professional Services organisation, as they look to recruit an experienced 2nd Line IT Support professional to join their London team. The role has arisen due to internal promotion and provides onsite IT support to users and guests in their City of London office. This...
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MSP Engineer
1 week ago
West London, United Kingdom In Technology Group Full timeJob Title: MSP Engineer (2nd Line) Location: West London Salary: £30,000 to £38,000 About my Client: Join a thriving Managed Service Provider at the forefront of technological innovation. We are on the lookout for an enthusiastic 2nd Line IT Engineer to join our dynamic team. This role offers a unique opportunity to work in a fast-paced environment,...
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2nd Line Technical Support
6 months ago
West London, United Kingdom Wildcat Careers Ltd Full time**Job description** **2nd Line Technical Support Engineer** **Salary**: £33K - £35K plus **bonus** **Benefits**: 20 days holiday plus bank holidays, increasing to a maximum of 25 days plus bank holidays, fully paid for company events, annual bonus, professional development **Location**: London, W1 Are you a highly motivated 2nd Line Technical Support...
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2nd Line Support Engineer
2 months ago
London, United Kingdom CV-Library Full time2nd Line Support Engineer Up to £35,000 DOE London (W1) – Hybrid working (3 or 4 days onsite/in office, 1 or 2 days remote) My client are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. Job Description We...
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2nd Line Support Support
3 weeks ago
London, United Kingdom Premier Group Recruitment Full timeMy client a leading MSP in the City of London are looking for an experience ' 2nd Line Support ' to join them on a permanent basis. The 2nd Line Support Engineer will be responsible for providing support to customers for the more complex and challenging tickets. You will be involved in various ITIL processes including problem, change, knowledge, and...
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2nd/3rd Line Support and Project Engineer
3 days ago
London, Greater London, United Kingdom Leo Recruitment Limited - IT Recruitment Solutions Full time £40,000Elevate your career with a dynamic and innovative company like Leo Recruitment Limited - IT Recruitment Solutions! We are searching for a skilled 2nd/3rd Line Support and Project Engineer to collaborate with our esteemed client, a Microsoft Gold Partner in Dorset. As part of this esteemed team, you will contribute to the company's cutting-edge infrastructure...
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2nd Line Ict Support
3 months ago
City of London, Greater London, United Kingdom Eutopia Solutions Full time2nd Line IT Support / White Glove Service We are partnering with our client, a Global Professional Services organisation, as they look to recruit an experienced 2nd Line IT Support professional to join their London team. The role has arisen due to internal promotion and provides onsite IT support to users and guests in their City of London office. This...
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2nd Line Technical Expert
2 days ago
London, Greater London, United Kingdom Chapman Tate Associates Full time £30,000Technical Expertise:We are seeking a highly skilled 2nd Line Technical Expert to join our team at Chapman Tate Associates. As a 2nd Line Engineer, you will be responsible for providing technical support and troubleshooting services for a range of IT infrastructure and cloud environments.About the Role:This exciting opportunity is perfect for an individual...