2nd line Support Analyst

4 days ago

City of London, United Kingdom CV-Library Full time

2nd line support analyst/ Customer Support Analyst

This is a new and exclusive opportunity for a 2nd line support analyst/ Customer Support Analyst to join my thriving financial technology business as they are growing their brokerage clearing trading team.

Role details

Title- 2nd line support analyst/ Customer Support Analyst

Team- Clearing system production applications

Employer- electronic trading brokerage financial technology

Permanent role salary £45-65,000 dependent upon experience

Location: London City (Cannon Street/ Bank) 2 /3 days a week in the office

Shortlisting over December and closing the role on 10th January to shortlist for 1st stage interviews

This role will be ideal for a junior 2nd line support analyst/ Customer Support Analyst, who is looking for their 2nd or 3rd role, to grow and develop themselves

You will be working to provide 2nd line support on the clearing system production applications and your role will include

Troubleshot Clearing application problems utilizing hands-on Unix and oracle/SQL techniques

Perform daily Clearing System support procedures,

Handle Clearing System user requests, ad hoc queries, and reports

Review audit trails

Prepare Unix and SQL scripts for reports and reconciliation processes

This is an interesting role, where you will be working alongside a more experienced Customer support analyst to help grow and develop you for your long-term career

Role requirements

Excellent UNIX/Linux skills, including basic scripting, file editing, system resource monitoring, running and scheduling processes and troubleshooting system issues.

Ability to write and run Transact-SQL,

Knowledge of relational databases (Oracle, SQL Server preferred)

Exposure to source code control and / or release management

Exposer to scheduling products, such as Autosys or crontab

Experience in Banking or financial services is highly beneficial

We will be Shortlisting for this role over December and closing the role on 10th January to shortlist for 1st stage interviews

For more information, and the chance to be considered, please do send through a CV for consideration

Many thanks and good luck

To find out more about Huxley, please visit

Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC(phone number removed) England and Wales

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