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2nd Line Noc

7 months ago

London, United Kingdom Clearwater People Solutions Full time

**2nd Line NOC**:

- Location- London- Salary:
- £32000.0- Contact name:
- Jo Foster- Job ref:
- 6555- Published:
- about 2 hours agoOur client, a well-known and market-leading residential connectivity and networking service provider, is currently recruiting for a 2nd Line NOC Engineer** **to join their Network Support service team. The 2nd Line NOC Engineer** **will be responsible for supporting users with a range of Networking issue.
**Responsibilities for the **2**nd** Line NOC Engineer**
- Performing troubleshooting and diagnosis on all issues using technical resources and management and monitoring tools
- Ensuring all tasks are completed in a timely manner and within defined SLAs, OLAs and KPIs

**Key Skills & Experience for the 2**nd** Line NOC Engineer**
**Essential**
- Track record of managing multi-site LAN and WAN environments, including administration of IP routing protocols, DNS, DHCP, Wi-Fi and advanced security
- Cisco qualified CCNA, CCNP or higher
- Communications knowledge and experience with WAN (MPLS (Lease Line, Ethernet, EFM, ADSL), LAN (Layer 2 and 3), VPN, Internet & Etherflow.
- Experience in configuring and troubleshooting Cisco products, including firewalls, routers, switches and wireless access points.
- Full UK Driving License
- Strong written and spoken communication skills