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Billing Specialist

3 months ago

Reading, United Kingdom Fusion Recruitment Limited Full time

Billing Specialist

We are recruiting a Billing Specialist to:

  • Deliver clear, accurate and effective billing and payment solutions for their B2C and B2B2C customers and
  • Bring fresh ideas and innovation to deliver a new wholesale platform to drive billing activity.

Working in this high growth, fast paced telecommunications environment your key responsibilities will include:

  • Full operational management of customer billing and cash collection, ensuring that billing is fully aligned with operational KPIs
  • Key stakeholder in building, designing and operating company billing platforms - including new systems, migrating and decommissioning legacy systems, and continuous improvement
  • Develop robust cash collection across the customer base
  • Develop effective reporting on customer invoicing, aged debt performance, KPI performance which will feed into associated scorecards and management information
  • Segmental billing and off net gross margin reporting and trend analysis; collaborate with the commercial team and provide feedback on commercial contracts specifically their impact on billing and gross margin

Your profile:

  • 3-4 years' experience of working in an operational wholesale billing and revenue assurance role
  • Delivering systems and process changes
  • Building processes and implementing financial controls for billing
  • Working across multiple channels, wholesale, resellers, B2B and B2B2C
  • Proficient in accounting software (ideally NetSuite), Excel and CRM platforms (ideally Salesforce)
  • Strong analytically with excellent communication and interpersonal skills.
  • Ability to work in a fast-paced transformation / scale up environment and manage deadlines

Hybrid: 1-2 days per week in the Reading office.