Patient Engagement Lead

3 weeks ago


London, United Kingdom JBAF Consulting Full time

Company Description

JBAF Consulting is a consulting firm located in Hertfordshire, United Kingdom. We offer a range of services including Consulting, Corporate Communication, Training and Development, Staffing, Advanced Data Analytics and Insights. We aim to ensure client satisfaction by providing bespoke services and solutions tailored to their needs. Our purpose is to understand customer feedback, behaviour, and data, and use this knowledge to drive organizational growth. We aspire to create an environment where our values inspire our clients and organizations to continuously learn, reflect, develop, and excel.


Role Description


We are currently offering a 3-month rolling contract for an experienced Patient Engagement Lead, with an immediate start date.


As a Patient Engagement Lead, you will be responsible for managing and coordinating patient engagement initiatives on-site in the London Area, United Kingdom. Your day-to-day tasks will include developing and implementing patient engagement strategies, gathering and analyzing patient feedback, coordinating patient events and programs, and collaborating with internal teams to improve patient experience. You will play a pivotal role in ensuring that our clients effectively engage with their patients and enhance overall patient satisfaction.


The role is centred on enhancing patient care and outcomes through collaboration with healthcare entities, educational bodies, and charities. It emphasizes, innovative solutions, and awareness. The role’s duties include leading personalized care efforts, fostering patient engagement in program design, and managing a patient partnership initiative.


Objectives

The objective is to champion patient involvement, develop diverse patient networks, and promote inclusive participation. The role involves key interactions with internal management and external stakeholders, aiming to set a standard inpatient collaboration and improve care quality by understanding patient needs to reduce inequalities in patient and carers' voices and raise awareness of patient and public involvement by embedding staff training in co-production and co-design.






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