Head of Patient Experience

Applications are invited from experienced and dedicated individuals, who are passionate about improving patient safety. The Head of Patient Safety is responsible for the oversight and management of a centralised patient safety team, working alongside the Clinical Directorates and in conjunction with the Deputy Chiefs of Service, Director of Safety...

This role will work in the corporate directorate to provide a responsive, flexible, customer focussed and reactive patient experience service (PALS) to meet the needs of patients, carers and their families. The post holder will use their own initiative, or with guidance from senior members of the patient experience team, to deal with and resolve informal...

A new and exciting opportunity has arisen within The Patient Resolution (Complaints Management) Department, based at Guy’s and St Thomas’ NHS Foundation Trust in London for a Deputy Head of Patient Resolution. Our central complaints team sits within the Quality and Assurance Directorate, in the office of the Medical Director, and contributes to the...

Job summary This role will work in the corporate directorate to provide a responsive, flexible, customer focussed and reactive patient experience service (PALS) to meet the needs of patients, carers and their families. The post holder will use their own initiative, or with guidance from senior members of the patient experience team, to deal with and...

This is a fantastic opportunity for a secondment as the Head of Patient Safety at Croydon Health Services. This post forms part of the departmental senior leadership team responsible for the delivery of the Trust's Quality Strategy and vision to ensure 'Excellent Care for all' through the delivery of safe, effective and high quality services,...

**About Us** DocTap aims to provide convenient, expert, affordable, in-person GP services, whenever and wherever you need it. Since 2016, we have grown to be one of the leading GP and medical testing providers in London, having treated over 650,000 patients. **The Role** As a member of our Patient Experience Team you are at the forefront in making sure...

**About Us** DocTap aims to provide convenient, expert, affordable, in-person GP services, whenever and wherever you need it. Since 2016, we have grown to be one of the leading GP and medical testing providers in London, having treated over 650,000 patients. **The Role** As a member of our Patient Experience Team you are at the forefront in making sure...

Company Description JBAF Consulting is a consulting firm located in Hertfordshire, United Kingdom. We offer a range of services including Consulting, Corporate Communication, Training and Development, Staffing, Advanced Data Analytics and Insights. We aim to ensure client satisfaction by providing bespoke services and solutions tailored to their needs. Our...

Company DescriptionJBAF Consulting is a consulting firm located in Hertfordshire, United Kingdom. We offer a range of services including Consulting, Corporate Communication, Training and Development, Staffing, Advanced Data Analytics and Insights. We aim to ensure client satisfaction by providing bespoke services and solutions tailored to their needs. Our...

Company Description JBAF Consulting is a consulting firm located in Hertfordshire, United Kingdom. We offer a range of services including Consulting, Corporate Communication, Training and Development, Staffing, Advanced Data Analytics and Insights. We aim to ensure client satisfaction by providing bespoke services and solutions tailored to their needs. Our...

Company DescriptionJBAF Consulting is a consulting firm located in Hertfordshire, United Kingdom. We offer a range of services including Consulting, Corporate Communication, Training and Development, Staffing, Advanced Data Analytics and Insights. We aim to ensure client satisfaction by providing bespoke services and solutions tailored to their needs. Our...

Company Description JBAF Consulting is a consulting firm located in Hertfordshire, United Kingdom. We offer a range of services including Consulting, Corporate Communication, Training and Development, Staffing, Advanced Data Analytics and Insights. We aim to ensure client satisfaction by providing bespoke services and solutions tailored to their needs. Our...

Company DescriptionJBAF Consulting is a consulting firm located in Hertfordshire, United Kingdom. We offer a range of services including Consulting, Corporate Communication, Training and Development, Staffing, Advanced Data Analytics and Insights. We aim to ensure client satisfaction by providing bespoke services and solutions tailored to their needs. Our...

**Patient Recruitment Centre (PRC) Assistant**: **This role will be based at the NIHR CRN Leeds or London offices, with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.** **Are you keen to work in a fast paced, dynamic and innovative environment? Do you have strong communication skills and are...

Job summary This is a great opportunity to help improve services for patients, carers and families. The poster holder will support the team as we obtain feedback and work to become better at listening, understanding and responding to what patients, carers, visitors and staff tell us. You will be a key member of the team interacting with staff across...

As the post-holder, you will establish effective and trusted channels of communication with childbearing women, pregnant people and their families. You will ensure all midwives and neonatal nurses are aware of the services and pathways being developed and offered to support personalised patient experience improving in accordance with the Equity and Equality...

**Patient Experience Officer (Across two Borough)** **Title**: Patient Experience Officer **Reporting to**: Operations Manager, Healthwatch Lewisham **Location**: Outreach work across boroughs of Lewisham and Bromley. Office base in Lewisham, SE23 2LB. **Salary**: £21,000 - £24,000pa **Hours**:37.5 hours per week **Holidays**:25 days, plus 8...

Job summary JOB TITLE: Associate Director of Nursing and Patient Experience GRADE: 8C HOURS : hours per week DURATION : Permanent LOCATION: Tavistock Centre, North West London RESPONSIBLE TO: Chief Nursing Officer ACCOUNTABLE TO: Chief Nursing Officer Overview and main duties of the post Reporting to the Trust Chief Nursing...

**Details**: **Patient Safety and Compliance Lead**: **Vacancy type** - Experienced**Contract type** - Full time**Area of specialism** - Nursing**Role type** - Nursing**Summary of role** **Patient Safety and Compliance Lead** We have an exciting opportunity for an experienced Patient Safety & Compliance Lead to join our Clinical Governance Team team here...

Job summary As the post-holder, you will establish effective and trusted channels of communication with childbearing women, pregnant people and their families. You will ensure all midwives and neonatal nurses are aware of the services and pathways being developed and offered to support personalised patient experience improving in accordance with the...