Customer Support
2 weeks ago
- Providing first-line support for customer queries: Addressing a range of issues from general service enquiries to IT support, including till problems, software issues, and network outages.
- Collaborating with IT specialists: Liaising with the wider IT department for complex technical issues and following escalation processes to ensure timely resolution.
- Communicating effectively: Engaging with customers and internal teams through email, Microsoft Teams, telephone, and face-to-face interactions.
- Managing and documenting incidents: Accurately recording and overseeing incidents while coordinating with internal and third-party teams for swift resolution.
- Contributing to excellent customer service: Upholding our company's reputation through your commitment to quality service and technical proficiency.
- Customer Service Excellence: A proven track record in delivering high-quality customer service, with the ability to manage customer expectations and resolve issues effectively.
- IT Support Experience: Strong understanding of troubleshooting hardware, software, and network issues.
- Excellent communication skills: Both verbal and written, with the ability to explain technical issues clearly and effectively.
- Problem-solving abilities: A proactive approach to addressing customer issues and a keen eye for detail.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment and work effectively under pressure.
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Customer Engagement Agent
1 month ago
Preston, United Kingdom Hays Business Support Full timeYour new company A leading distribution business based in Preston are now looking to recruit on a permanent Customer Engagement Agent, this is due to company growth. This company pride themselves on their comprehensive range of products combined with unparalleled support and excellent service. This business has supplied thousands of products and have...
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Customer Engagement Agent
4 weeks ago
Preston, United Kingdom Hays Business Support Full timeYour new companyA leading distribution business based in Preston are now looking to recruit on a permanent Customer Engagement Agent, this is due to company growth. This company pride themselves on their comprehensive range of products combined with unparalleled support and excellent service. This business has supplied thousands of products and have...
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Youth Support Specialist
3 weeks ago
Preston, Lancashire, United Kingdom Victim Support Full timePosition OverviewWe are pleased to announce an opportunity for a Youth Support Specialist to become a vital member of our team dedicated to supporting Children & Young People.Are you passionate about making a positive impact in the lives of young individuals? Do you possess the ability to drive change and foster improvement for those in need?We are looking...
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Customer Support Champion
3 months ago
Preston, United Kingdom First Trace Heating Direct Ltd. Full timeFirst Trace is an award winning family business, based in the Docklands area in Preston and are suppliers of underfloor heating and electrical trace heating. We are searching for a full time Customer Support Champion who will share our passion for core values which are: **ENERGY** - With a positive nature and can-do attitude, we're full of drive, passion,...
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Customer Support Representative
3 months ago
Preston, United Kingdom RoamingExpert Full timeWho are RoamingExpert? At RoamingExpert we specialise in lowering mobile roaming charges for UK businesses with a global footprint. We work in partnership with all major networks to build bespoke tariffs for our customers based on their travel requirements rather than offering a standard package. We pride ourselves on offering exceptional customer service....
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Customer Support Representative
3 months ago
Preston, United Kingdom Skiddle Full time**Company Background**: Skiddle was born in 2001 as a what's on guide and began selling tickets in 2006 and is now one of the UK's most loved ticketing services selling tickets for tens of thousands of events throughout the UK, from independent club nights through to 60,000 capacity festivals. Skiddle currently sells tickets for the likes of **The Warehouse...
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Customer Support Specialist
1 month ago
Preston, United Kingdom BAE Systems Full timeJob Title: Customer Support Specialist - Fixed term 12 months Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £24,000 What you'll be doing: Multi-tasking by handling incoming calls/webchats and responding to emails...
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Customer Support Advisor
3 months ago
Preston, United Kingdom dnata Full timednata Travel Group, part of the Emirates Group, includes the brands of Gold Medal, Netflights, Travelbag and Travel Republic. We are now recruiting for a Customer Support Advisor to join our Air Operations Team at our bright, modern office in Leyland. In this role you will be responsible for contacting customers to advise of any airline changes to their...
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Customer Business Support Administrator
3 months ago
Preston, United Kingdom ENWL Full timeElectricity North West is seeking a flexible, full-time Customer Business Support Administrator and the role comes with a salary of up to £36,221.08 plus excellent benefits. As a Customer Business Support Administrator, you will provide full administrative support to the Customer Management Team, You will collate and produce data that can be shared with...
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Customer Support Specialist
3 weeks ago
Preston, Lancashire, United Kingdom dnata Full timednata Travel Group, a prominent entity within the Emirates Group, encompasses renowned brands such as Gold Medal, Netflights, Travelbag, and Travel Republic. We are currently seeking Customer Support Specialists to become part of our dynamic team. This position offers an exciting opportunity to engage in a vibrant industry where each day presents unique...
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Customer Support Representative
3 weeks ago
Preston, Lancashire, United Kingdom KPI Recruiting Ltd Full timeCustomer Services OpportunityLocation: PrestonSalary: £25KEmployment Type: PermanentWe are pleased to present a fantastic opportunity to become part of a well-established and professional family-run organization in the Preston area. As a result of ongoing growth and development, they are looking for a dedicated Customer Service Professional to enhance their...
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Customer Support Co-ordinator
4 weeks ago
Preston, United Kingdom Places for People Full timeAt Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to...
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Customer Service Support Advisor
3 months ago
Preston, United Kingdom Rybrook Full timeAn exciting opportunity has arisen to join Rybrook as a Service Support Advisor at our Preston Volvo Centre.. Rybrook prides itself on delivering a consistently high standard of customer care at all times and is seeking an apprentice to join their team. **Job Role**: - Take incoming calls and return any messages - Quoting for Service Plans - Job card...
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Pensions Customer Support Specialist
3 weeks ago
Preston, Lancashire, United Kingdom Local Pensions Partnership Administration (LPPA) Full time £22,900Pensions Customer Support Specialist - Helpdesk / Contact CentreHybrid Working Model Are you equipped with exceptional customer service abilities? Seeking a position that avoids weekends, late shifts, or public holidays? Join an organization that promotes career advancement. Enjoy incentives and recognition that celebrate outstanding member experiences....
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International Customer Support Specialist
2 weeks ago
Preston, United Kingdom Huntress - Leeds Full timeHuntress - Leeds is representing a reputable manufacturing organization in search of two dedicated individuals to enhance their Customer Service department on a temporary ongoing basis.Position Available:Compensation: £12-£12.50 per hourHybrid working arrangement following trainingKey Responsibilities: Manage incoming customer inquiries via telephone....
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Customer Support Advisor
3 months ago
Preston, United Kingdom dnata Full timednata Travel Group, part of the Emirates Group, includes the brands of Gold Medal, Netflights, Travelbag and Travel Republic. We are now recruiting for a Customer Support Advisor to join our Ground Communications Team at our bright, modern office in Leyland. In this role you be ensuring all reservations are confirmed with our ground suppliers - this...
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Customer Support Specialist
1 month ago
Preston, Lancashire, United Kingdom BAE Systems Remote Work Freelance Full timeJob Title: Customer Support Specialist - Fixed term 12 monthsLocation: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role.Salary: £24,000 What you'll be doing:Multi-tasking by handling incoming calls/webchats and responding to emails simultaneously without...
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Administrator/customer Support
3 months ago
Preston, United Kingdom The Staff Agency Full time**An amazing opportunity** has arisen with our amazing client/ Charity organisation **HYBRID ROLE (either 4days from home and 1 day in the office or 3days at home and 2days in the office** We are looking for an Administrator/support role. This role will require previous experience (min 2 years) in an administration position, good computer skills preferably...
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Customer Support
3 months ago
Preston, United Kingdom Blueco Healthcare Full time**Introducing Blueco Healthcare** Blueco Healthcare is a digital provider of remote clinic & pharmacy services. We partner with some of today's most transformative organisations, and together we are designing a healthier future. By seamlessly integrating our clinical expertise with an in-house pharmacy, we make innovative healthcare readily accessible to...
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Customer Support Repair Specialist
3 weeks ago
Preston, Lancashire, United Kingdom Zebra Full timePosition Overview: Become a vital member of Zebra's forward-thinking team, dedicated to delivering exceptional solutions for our clients and partners. Engage with a variety of viewpoints to transform the workplace of the future. Enhance your professional skills while contributing to meaningful initiatives. Together, we can shape the future.Key...