Customer Liaison Officer
3 weeks ago
Customer Liaison OfficerKidderminster, Worcestershire (Hybrid Working)£31,181Are you customer-focused, with excellent problem-solving skills and a professional, friendly manner? If delivering excellent customer service is your passion and you enjoy using your initiative to confidently help a diverse range of customers, sometimes in difficult or sensitive situations, then we would like to hear from youAs a Customer Liaison Officer, you’ll be on-hand to offer solutions and advice to customer and internal stakeholder queries to ensure surveying works and follow-up works are undertaken. You’ll ensure customer satisfaction is measured and identify any improvements, liaising with colleagues to highlight any issues and implement changes to the process. As the first point of contact to enquiries about physical works, you will visit customers in their homes, attend contractor meetings, and resolve issues with a ‘right first time’ approach. With strong attention to detail, you’ll support managers in monitoring and reporting on contractor performance and customer satisfaction and will help monitor the delivery of projects to ensure completion on time and on budget.We’re looking for an experienced customer-focused individual who understands the social housing market and can deliver effective customer services. You’ll be accustomed to working in a challenging and fast-paced environment, and meeting targets and deadlines. With good numeracy skills, you’ll be able to maintain budgets and reports. An understanding of asset management projects, building construction, design, and surveying is desirable; it is essential that you are prepared to progress towards gaining formal recognised competence and qualification in this field
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Customer Liaison Officer
1 week ago
Stoke-on-Trent, United Kingdom Novus Property Solutions Full time**Resident / Customer Liaison Officer** **Novus Property Solutions** is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 750 colleagues in 21 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible...
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Customer Support Liaison Officer
3 weeks ago
Walton-on-Thames, Surrey, United Kingdom The Oyster Partnership Full timeCustomer Support Liaison Officer Job Summary">We are seeking a Customer Support Liaison Officer to join our team. As a key member of our staff, you will be responsible for delivering exceptional customer service to our residents during major works projects.Main Responsibilities">You will be the main point of contact for residents, ensuring they receive a...
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Customer Feedback Manager
3 weeks ago
Stourport-on-Severn, United Kingdom Community Housing Full timeCustomer Feedback ManagerKidderminster, Worcestershire (Hybrid Working)£39,375.00We’re seeking a proactive Customer Feedback Manager to lead our Customer Feedback Team, driving a customer-centric approach to complaints handling and service improvements. In this key role, you’ll ensure compliance with regulatory standards, enhance the customer...
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Contract Liaison Officer
7 months ago
Burton-On-Trent, United Kingdom Novus Property Solutions Ltd Full time**Contract Liaison Officer** **Based**: Burton office; Covering locations from Leicester to Stoke but with a central base of Burton. Typically working 37.5 hours, 8.30am 5.00pm** Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and...
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Contract Liaison Officer
7 months ago
Burton-On-Trent, United Kingdom Novus Property Solutions Full time**Based**: Burton office; Covering locations from Leicester to Stoke but with a central base of Burton. Typically working 37.5 hours, 8.30am - 5.00pm** Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our...
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Tenant Liaison Officer
1 week ago
Stoke-on-Trent, United Kingdom First Military Recruitment Full time**DC353 - Tenant Liaison Officer** **Location - Stoke-on-Trent** **Salary - £18,000 to £20,000 DOE** **Overview**: First Military Recruitment is working in partnership with our client to recruit a Client Liaison Officer to join their team at The Potteries Centre, Stoke on Trent, a 771,500 sq ft shopping centre. The Tenant Liaison Officer will be...
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Office Administrator
7 days ago
Stourport-on-Severn, United Kingdom Pertemps Worcester Full timeLocation: Stourport-on-Severn Hours: Mon - Fri 10am - 2pm Pay: £10.00 per hour Contract: Temp - 6 weeks/July - End of August The Duties of an Office Administrator: - To be confident on the phones - To deal with customers - General Admin duties - To use Excel when required The Requirements of an Office Administrator: - Previous Admin experience - Excel...
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Planner and Liaison Specialist
2 weeks ago
Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Careers Full timeAs a Customer Service Planner with People Solutions Careers, you will be responsible for delivering exceptional customer service and planning engineers' routes according to priority visits.About the JobThis role offers a competitive salary of £24,200 - £28,000 per annum and the opportunity to progress your career in Stourport on Severn.Key...
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Client Liaison Officer
2 weeks ago
Clacton-on-Sea, Essex, United Kingdom beBee Professionals Full time £20,000 - £30,000beBee Professionals is seeking a Client Liaison Officer to join our team in Clacton-on-Sea, UK. As a key member of our customer service team, you will be responsible for handling customer inquiries and resolving any issues that may arise.Responsibilities:Provide exceptional customer service via phone, email, and chat.Process customer orders and manage...
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Liaison Officer
7 months ago
Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full timeBased within the busy Eye Clinic at Royal Stoke Hospital, the Eye Clinic Liaison Officer (ECLO) supports both new and pre-existing patients with visual impairments of varying degrees either face to face or via the telephone. Frequently discussing reading aids and methods, kitchen safety, audio technology to getting out and about and emotional support, the...
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Land Rights Liaison Officer
7 months ago
Stockton-on-Tees, United Kingdom Freedom Group Full timeStockton on Tees Full Time £25,450k - £27,100k Plus Car or Allowance + Flexible Benefits Summary Freedom Land & Estates Management Services are looking to expand our team by recruiting an Land Rights Liaison Officer, we are looking for an ambitious person who has aspirations to become a Wayleave Officer or Surveyor based out of our client’s offices in...
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Executive Liaison Officer
2 days ago
Appleford-on-Thames, United Kingdom Austin Fraser Full timeJob Title: Executive Liaison Officer"Location: Austin Fraser"Estimated Salary: £25,000.00 per year"Job Description">As an Executive Liaison Officer at Austin Fraser, you will be responsible for handling client communications, ensuring prompt and accurate information is provided regarding our services.">Key Responsibilities">Act as the primary point of...
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Customer Liaison Officer
1 week ago
Stoke-on-Trent, United Kingdom CATCH22 CHARITY Full time**Job Purpose** To develop, improve and deliver an efficient and effective Customer Feedback Service in relation to greenspace maintenance and prepare management reports and performance information to assist in excellent service delivery. **Key Duties / Responsibilities** - To investigate and deal with complaints effectively and speedily. - To be...
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Customer Liaison Specialist
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full timeJob Title: Customer Liaison SpecialistAbout Us: We are a leading eco-conscious property development organisation, committed to innovation and sustainability. Our goal is to create safe and comfortable living spaces for our customers.Salary: £11.44 per hour,Job Description: As a Customer Liaison Specialist, you will be responsible for engaging with customers...
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Resident Liaison Officer
4 weeks ago
Walton-on-Thames, United Kingdom The Oyster Partnership Full timeResident Liaison Officer - Programme Delivery £20.00phr LTD, 3 months temp to perm contract Based in Walton on Thames, Surrey Hybrid working available • Build strong links with residents providing a key role in consulting, liaising and supporting our customers, alongside our service providers for all major works carried out in and around our customers'...
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Volunteer Liaison Officer
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Vast Services: Investing in communities Full timeJob DescriptionWe are seeking a caring and compassionate Volunteer Liaison Officer to join our team at Vast Services: Investing in communities.This role is perfect for someone who enjoys engaging with people and providing a sympathetic ear to those in need.The ideal candidate will have excellent social skills, be warm and caring, and have good listening...
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Resident Liaison Officer
3 weeks ago
Walton-on-Thames, United Kingdom The Oyster Partnership Full timeResident Liaison Officer - Programme Delivery£20.00phr LTD, 3 months temp to perm contractBased in Walton on Thames, SurreyHybrid working available• Build strong links with residents providing a key role in consulting, liaising andsupporting our customers, alongside our service providers for all major works carriedout in and around our customers’...
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Resident Liaison Officer
1 month ago
Walton-on-Thames, United Kingdom The Oyster Partnership Full timeResident Liaison Officer - Programme Delivery £20.00phr LTD, 3 months temp to perm contract Based in Walton on Thames, Surrey Hybrid working available • Build strong links with residents providing a key role in consulting, liaising and supporting our customers, alongside our service providers for all major works carried out in and around our...
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Resident Liaison Officer
1 week ago
Walton-on-Thames, United Kingdom The Oyster Partnership Full timeResident Liaison Officer - Programme Delivery £20.00phr LTD, 3 months temp to perm contract Based in Walton on Thames, Surrey Hybrid working available • Build strong links with residents providing a key role in consulting, liaising and supporting our customers, alongside our service providers for all major works carried out in and around our...
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Examinations Officer
1 week ago
Stourport-on-Severn, United Kingdom Severn Academies Educational Trust Full timeProviding an equitable educational experience for all of our students is fundamental at Stourport High School & VIth Form College, ensuring all students can access education to meet their individual needs is, therefore, a priority. The main purpose of the role is to facilitate the effective delivery of examinations and assessments. The Examinations Officer...