Land Rights Liaison Officer
5 months ago
Stockton on Tees
Full Time
£25,450k - £27,100k Plus Car or Allowance + Flexible Benefits
Summary
Freedom Land & Estates Management Services are looking to expand our team by recruiting an Land Rights Liaison Officer, we are looking for an ambitious person who has aspirations to become a Wayleave Officer or Surveyor based out of our client’s offices in North Allerton.
The role of Land Rights Liaison Officer is critical to the provision of a professional and expedient service to our customers and grantors and is key to maintaining good grantor relations.
As a Land Rights Liaison Officer, you will be responsible for visiting customers and landowners to acquire simple consents for lower complexity connections work where third parties are affected.
This is also a development role with potential for progression to Wayleave Officer / Surveyor.
Salary is starting at £25,450, Plus a Car or Car Allowance of £4,800
Interviews will be taking place on Tuesday 11th June - These will be based in North Allerton DL7
**Some of the key deliverables in this role will include**:
- Acquire standard consents on lower complexity customer facing work such as;
- New connections,
- Grantor /
- property changes,
- Payment re-assessments
- Substation access reviews
- Boundary & tenure enquiries
- Simple drainage claims
- Access arrangements for maintenance requiring site visits
- The role requires face to face meetings with customers and grantors and requires good communication skills, a certain degree of assertiveness and a high degree of organisational ability.
- The role is positioned between the Wayleave Support function and an existing team of Wayleave officers.
- Full training and mentoring will be provided.
**What we’re looking for**:
For someone who has a strong customer service background, the ability to problem solve, prioritise requests and you must thrive under pressure.and with the utmost regard for customer service this is a role for you.
You will hold current qualifications including;
- Full clean driving licence (Essential)
- Customer service orientated (Essential)
- High standard of verbal communication skills and Customer Service (Essential)
- At least 5 GCSE’s including Maths & English at Grade C or above (Essential)
- A minimum ‘A level’ or equivalent standard of education (Essential)
- Previous experience of wayleaves & consents (Desirable)
- Experience of the legal system and the Electricity Industry statutory background (Desirable)
- Previous experience of negotiations (Desirable)
Desirable Requirements
- Previous Customer Service knowledge and experience
- Experience of the legal system
- Ability to handle multiple enquiries
**Benefits**:
We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes:
- £25,450k - £27,100k Plus Car or Allowance
- 25 Days Holidays plus Stats
- Pension with a leading provider and up to 8% employer contribution
- Personal Wellbeing and Volunteer Days
- Private Medical Insurance
- Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
- Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes.
- Personal development programme
**Next Steps**:
As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.
About Us
Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.
Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies
Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
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