Resident Liaison Officer

20 hours ago


WaltononThames, United Kingdom The Oyster Partnership Full time

Resident Liaison Officer - Programme Delivery

£20.00phr LTD, 3 months temp to perm contract

Based in Walton on Thames, Surrey

Hybrid working available

• Build strong links with residents providing a key role in consulting, liaising and
supporting our customers, alongside our service providers for all major works carried
out in and around our customers’ homes.
The main contact for residents throughout the major works processes consistently
delivering a high standard of customer service including:
• Kitchens
• Bathrooms
• External and internal communal decorations
• Roof replacements
• Windows
• Doors
• Electrical rewires
• Other ad hoc major works projects
• Identify residents needs / special requirements e.g., mental health, cultural needs.
mobility restrictions prior to major planned works.
• Identify and refer anti-social behaviour; safeguarding concerns; vulnerable residents.
abuse and exploitation to the Tenancy Solutions team to enable early and
appropriate intervention and action.
• To lead on community investment and resident involvement work with our partnering
contractors delivering social value.
• Proactively working with safer neighbourhood teams, external agencies and other
neighbourhood partners in delivering planned and major works.
• Work with the financial inclusion teams to be able to confidently signpost residents to
encourage take up of training, education, and employment opportunities.
• Work closely with our contractor’s RLOs to establish a consistent service delivery
and provide the necessary help, support and guidance as required



  • Walton-on-Thames, United Kingdom The Oyster Partnership Full time

    Resident Liaison Officer - Compliance £20.00phr LTD, 3 months temp to perm contract Based in Walton on Thames, Surrey Hybrid working available As a Resident Liaison Officer (RLO) focusing on fire safety, compliance, and cladding projects, you will act as the primary point of contact for residents affected by essential building safety works. You will...


  • Walton-on-Thames, United Kingdom CV-Library Full time

    Resident Liaison Officer - Compliance £20.00phr LTD, 3 months temp to perm contract Based in Walton on Thames, Surrey Hybrid working available As a Resident Liaison Officer (RLO) focusing on fire safety, compliance, and cladding projects, you will act as the primary point of contact for residents affected by essential building safety works. You...


  • Walton-on-Thames, United Kingdom CV-Library Full time

    Resident Liaison Officer - Programme Delivery £20.00phr LTD, 3 months temp to perm contract Based in Walton on Thames, Surrey Hybrid working available • Build strong links with residents providing a key role in consulting, liaising and supporting our customers, alongside our service providers for all major works carried out in and around our...


  • Walton-on-Thames, United Kingdom Wates Group Full time

    The Vacancy We have an opportunity for a Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division. You will be working out of our Walton On Thames office on one of our social housing contracts, delivering support to our residents. Key Accountabilities will include: Set up, undertake...


  • Walton-on-Thames, Surrey, United Kingdom Wates Group Full time

    The VacancyWates Group is seeking an experienced Resident Liaison Officer/ Administration Officer to join our Responsive Maintenance division. You will be working out of our Walton On Thames office, delivering support to our residents across multiple sites.Key Responsibilities will include:Managing the Tenant/Customer/Resident Liaison Service to ensure a...


  • Walsgrave on Sowe, United Kingdom CV-Library Full time

    Resident Liaison Officer Position: Resident Liaison Officer Location: Coventry Start Date: Monday 28th of October Duration: Until March 2025 Hours: 8.5 hours per day Rate: Up to £18.59 per hour Main Responsibilities: Coordinate and manage kitchen and bathroom programmed works across Coventry, Birmingham, and Black Country. Ensure sufficient...


  • Walsgrave on Sowe, Warwickshire, United Kingdom Build Recruitment Full time

    Job Title: Resident Liaison Officer - Property CoordinatorJob Summary: We are seeking a highly organized and communicative Resident Liaison Officer to coordinate and manage kitchen and bathroom programmed works across Coventry, Birmingham, and Black Country.Main Responsibilities:* Coordinate and manage kitchen and bathroom programmed works* Ensure sufficient...


  • Henley on Thames, Oxfordshire, United Kingdom McCarthy and Stone Full time

    Job DescriptionAs a Community Liaison Officer, you will play a vital role in building strong relationships with our residents and their families, ensuring they receive the highest level of service and support.About the RoleThis is a part-time position requiring 12.5 hours per week. You will be responsible for:Welcome visitors to the Estate office and ensure...


  • Walsgrave on Sowe, Warwickshire, United Kingdom Build Recruitment Full time

    Job SummaryAs a Resident Liaison Officer, you will be responsible for coordinating and managing kitchen and bathroom programmed works across Coventry, Birmingham, and Black Country. This role requires excellent communication and interpersonal skills, as well as the ability to manage multiple tasks simultaneously.Main ResponsibilitiesCoordinate and manage...


  • Kingston upon Thames, United Kingdom HLP Consulting Full time

    Responsibilities: - Serve as a liaison between different departments within the organization - Facilitate communication and collaboration between teams - Gather and analyze data to identify areas for improvement - Provide support to sales team by analyzing sales data and identifying trends - Assist with customer inquiries and provide excellent customer...


  • Oldbury-on-Severn, South Gloucestershire, United Kingdom Zeal recruitment Full time

    Senior Resident Liaison OfficerA permanent opportunity has arisen for an experienced and enthusiastic Senior Resident Liaison Officer to join a well-established business, supporting customers throughout adaptations and disruptive repairs to their homes.Key Responsibilities:Visiting residents' homes when required, dealing with their needs and queries.Dealing...


  • Walton-on-Thames, United Kingdom Compassrock International Full time

    Position Overview: We are seeking a motivated Resident Experience Associate to join our team at one of our high-end Build-to-Rent (BTR) properties in Surrey.The successful candidate, reporting to the Senior Property Manager, will be integral to daily property operations, focusing on resident relations, leasing support and property management activities.This...


  • Walton-On-Thames, United Kingdom CompassRock International Full time

    Position Overview: We are seeking a motivated Resident Experience Associate to join our team at one of our high-end Build-to-Rent (BTR) properties in Surrey. The successful candidate, reporting to the Senior Property Manager, will be integral to daily property operations, focusing on resident relations, leasing support and property management activities....


  • Walton-on-Thames, United Kingdom CompassRock International Full time

    Position Overview: We are seeking a motivated Resident Experience Associate to join our team at one of our high-end Build-to-Rent (BTR) properties in Surrey. The successful candidate, reporting to the Senior Property Manager, will be integral to daily property operations, focusing on resident relations, leasing support and property management activities....


  • Walton-On-Thames, United Kingdom CompassRock International Full time

    Position Overview: We are seeking a motivated Resident Experience Associate to join our team at one of our high-end Build-to-Rent (BTR) properties in Surrey. The successful candidate, reporting to the Senior Property Manager, will be integral to daily property operations, focusing on resident relations, leasing support and property management activities....


  • Walton-On-Thames, United Kingdom CompassRock International Full time

    Position Overview: We are seeking a motivated Resident Experience Associate to join our team at one of our high-end Build-to-Rent (BTR) properties in Surrey. The successful candidate, reporting to the Senior Property Manager, will be integral to daily property operations, focusing on resident relations, leasing support and property management activities....


  • Henley on Thames, Oxfordshire, United Kingdom Retirement Villages Group Full time

    At Thamesfield Retirement Village, we are seeking an Administrative Liaison to join our team on a part-time basis, Monday to Friday, 9am to 2:30pm. The successful candidate will be the primary point of contact for residents and visitors, providing a warm and welcoming experience.This role will involve providing exceptional customer service to all...


  • Walton-on-Thames, United Kingdom Compass Rock Full time

    **Compass Rock - Resident and Lettings Service Specialist - Multi Site** **Key Responsibilities**: **Leasing**: - Greet and assist prospective tenants, providing information about available properties. Conduct property viewings and tours, highlighting key features and amenities. - Follow up with potential tenants and maintain an organised database of...

  • Service Charge Officer

    5 months ago


    Walton-on-Thames, United Kingdom PA Housing Full time

    **Service Charge Officer** **Job reference**: 000839 **Salary**: £29,717 per annum **Location**: Hybrid - Case House, Surrey or Bede Island, Leicester **Employment type**: Permanent **Hours Per Week**: 35 **So what’s the role all about?** We have recently merged 2 departments to support our expanding strategic focus on customers whilst creating new...


  • Walton-On-Thames, UK, Surrey, United Kingdom CompassRock International Full time

    Position Overview: We are seeking a motivated Resident Experience Associate to join our team at one of our high-end Build-to-Rent (BTR) properties in Surrey. The successful candidate, reporting to the Senior Property Manager, will be integral to daily property operations, focusing on resident relations, leasing support and property management activities....