Head of Commercial

Pertemps Network Group is delighted to partner with Ayrshire Chamber of Commerce as their retained recruitment advisor for the appointment of a new Head of Commercial into their fantastic team based out of their Prestwick Airport HQ in South Ayrshire.

This opportunity comes at an exciting time for the Chamber, and the role itself offers significant scope to develop.

About the Ayrshire Chamber of Commerce

The Ayrshire Chamber of Commerce is the 3rd largest Chamber in Scotland after Aberdeen and Glasgow. Accredited by both the British and Scottish Chamber of Commerce, the Ayrshire Chamber is a not-for-profit membership organisation which supports over 800 member businesses, in addition to the successful delivery of various projects including the Ayrshire arm of Developing the Young Workforce.

The Ayrshire Chamber of Commerce is made up of a small, but extremely hard-working team, dedicated and committed to providing our members with the opportunities to grow, develop and improve their business with an excellent range of services from networking, mentoring and events to promote Ayrshire businesses.

Ayrshire Chamber continues to be the leading business support organisation in the Ayrshire region, driving an agenda that includes growth, investment, global trade and business support. They are one of 30 accredited members of Scottish Chambers of Commerce (SCC), supporting business interests across Scotland and representing 50% of the private sector workforce. In addition to their local and regional influence, they are part of the British Chambers of Commerce (BCC).

Their reach is national enabling the voice of Ayrshire members to be heard in Holyrood & Westminster. Their engagement with SCC & BCC also provides connection to the international network of over 12,000 chambers.

The Chamber Team have undergone some change over the last 2 years – a new CEO and a fresh membership tier system along with developing performance metrics.

The Board and CEO now seek an individual to fulfil a new role to bring further rejuvenation and development to the team.

Position Overview

Reporting directly to the Chief Executive, the Head of Commercial will hold broad responsibility across staff team disciplines to drive commercial revenue.

The post will hold responsibility for identifying new commercial opportunities – again to drive revenue and increase revenue spread.

This role will provide key support to the Chief Executive and Board in delivering on key strategic deliverables and will therefore, over a short period of time, require a high degree of familiarisation with all aspects of the Chamber business, operational effectiveness and commercial inputs and outputs.

Qualifications and Experience

Essential:

• Proven track record of operating in the private sector.
• Sales track record with proven experience of meeting or exceeding targets.
• Proven track record in business-to-business account management or relationship role, and associated report prep to Senior/Director level

Desirable:

• Business related qualification or comparable professional training and experience
• Good working understanding of budgets and P&L
• Working knowledge of local, regional, and national business eco system and capability to forge collaborative relationships in these areas
• Experience in leading and inspiring a team
• Experience of public sector partnership and third-party working
• Understands the benefits of partnership working and can work with other
• organisations and individuals to identify opportunities which are mutually beneficial

Skills & Competencies

• Knowledge of the Ayrshire economic landscape and business community
• Strong sales leadership and commercial acumen
• Team working, Coaching and team development
• Passionate and motivated, with a can-do attitude
• Good planning and time management skills
• Good, accurate written communication skills
• Strong interpersonal and verbal communication skills
• Excellent networking skills and ability to develop effective working partnerships
• Business and sales orientation - persuasion, negotiation
• Self-development and learning
• Autonomous working and strong on initiative

Personal Attributes

• Drive and pro-activity
• Decision making
• Tact, diplomacy and discretion
• Organisational and administrative ability
• Strong time management and prioritisation.

JOB DESCRIPTION

Position Head of Commercial

Reporting To CEO

Working pattern Full time (35 hours per week), Permanent (office based / out with clients)

Mon-Thursday 9am – 5pm

Friday 9am – 4.30pm

Package

Salary £50,000 to £55,000 DOE

Annual holiday entitlement 23 + 12 public holidays

Health plan

Pension contribution

Eligibility for death in service (x 3 annual salary).

Directly Responsible For

Membership team

Events team

Training team

International Trade team

Marketing & comms

Partnerships & external projects

Commercial revenue

Key Responsibilities

General

• support / deputise for the CEO as required (including at board meetings)

• represent and promote Ayrshire Chamber

• work with CEO to develop and drive targets and budgets

• ensure collaboration and support across all internal depts

Membership

• develop & manage effective, professional relationships with members, partners and stakeholders

• Develop, delivery and continually improve the membership strategy in consultation with the CEO and Board of Directors as required

• successful delivery of membership targets – numbers and revenue in line with strategy

• ensure implementation of new initiatives

• deliver any personal sales targets

Events

• support to develop a varied events programme that is attractive to all members

Training

• support to develop a high-quality programme of training that fits the needs of members

• work with partners to deliver

International Trade

• deliver effective and profitable international trade services

Marketing & Communications

• ensure marketing activity supports all departmental goals

• monitor impact and effectiveness

• develop new messages

Revenue Generation

• drive commercial revenues- maximise existing member benefits & services activity

• develop appropriate (profitable) new revenue streams by identifying contracts / projects which fit and challenge the skill set of existing Team

• Develop and deliver a bid strategy for public and private sector contracts to drive long-term revenue growth and improve quality of earnings.

External Partnerships

• work with external partners to develop new and existing projects

• develop external partnerships to engage with non-members

Line Management

• line management responsibility for staff and/or managers within your teams

Line Management Responsibilities

Key activities

• ensure all staff fully trained with skills and knowledge

• manage all staff in line with company policies

• recruit new staff as required

• ensure personal development of staff

• treat all staff fairly

• monitor performance to ensure targets are hit

• manage poor performance as required

The Head of Commercial will report to the CEO and may at times, be requested to undertake work or research directly by the Board of Directors to assist the CEO.

Attendance at Board Meetings may be required on an ad hoc or invitation basis.

Please not that in this role, there is an expectation to attend events and meetings outside of normal working hours, therefore flexibility to undertake this is an essential requirement in this role.

For more information on this fantastic opportunity to join Ayrshire Chamber of Commerce, please contact our retained recruitment advisor, Barry Lee, Director at Pertemps Network Group via Barry.Lee@Pertemps.co.uk

Please note all direct CVs, 3rd party applications to Ayrshire Chamber, along with any agency speculative submittals received by Ayrshire Chamber will be forwarded to Barry Lee at Pertemps Network Group for inclusion in the assessment and interview process.

Pertemps and Ayrshire Chamber of Commerce are committed to promoting equality, diversity, and inclusion in all aspects of recruitment. We welcome applications from all individuals, regardless of age, disability, gender, gender identity, race, religion, sexual orientation, or socio-economic background. Ayrshire Chamber of Commerce is an equal opportunities employer, and are dedicated to ensuring a fair and inclusive recruitment process. If you require any reasonable adjustments during the application process, please let us know