Workplace Host

2 weeks ago

London, United Kingdom CBRE Full time
Job Summary:

This position is responsible for performing various administrative tasks, including supporting and coordinating activities related to delivery of workplace experience services for clients, answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organisation, which can affect the organisation's success.

Essential Duties and Key Responsibilities:
  • Greets employees and announces clients, applicants, and visitors. Arranges escorts as needed. Issue's visitor passes and validates parking.
  • Assists with scheduling and preparing meeting rooms and conference rooms. Coordinate's setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition ahead of meetings. Arranges video and/or web conferencing as needed (Meeting room merge and room set up)
  • Provides personal services to employees and guests such as office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed.
  • Coordinates catering for meeting and events
  • Maintains neat appearance reception area, broker lounge and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed
  • Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed
  • Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment, and software ordering - workflow assistance and welcoming procedures and first day orientation management
  • Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management
  • Responds to community requests and complaints regarding Workplace Experience services
  • Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers, assisting with logging hazards on the CBRE system.
  • Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues
  • Manage reception stock and ensure system is in place to ensure optimum levels
  • Sort and deliver mail, internal correspondence, courier deliveries and packages
  • Collect, weigh and frank out bound mail in line with agreed procedures
  • Any other task suitable and agreeable within scope

Site Specific:
  • Promptly and efficiently deal with telephone calls in a welcoming positive manner
  • Take and pass on accurate messages as required using multiple technology's (Email, MS Teams etc.)
  • Courteously greet and interact with visitors to the premises in line with host
  • Setting up meeting rooms including any AV equipment
  • Deal with any enquiries in a prompt and efficient manner
  • Anticipate needs and help wherever possible.
  • To immediately raise any health and safety concerns to your manager or team leader
  • Have ownership of designated floors and the surroundings areas to ensure best work experience each day
  • To book on and off each day ensuring good time management and reporting to the workplace manager if running late
  • Carry out daily floor checks when on the early shift to maintain visual standards throughout the building to ensure all areas are prepared?
  • Collaborating with Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs.
  • Monitor housekeeping within the office space, collaborative areas, and meeting rooms (both focus and bookable) to ensure house rules are followed.
  • Fostering a team spirit on site via weekly meetings to ensure all departments are communicating to each other around key times or events (Meeting room Set ups for example)
  • To be an ambassador for HOST app using the technology to support manging the floors as well encouraging Zurich personnel to use daily.
  • Report health and safety hazards and raise tickets to both facilities and IT related Helpdesk
  • Involving some manual handling of boxes of paper and files for which appropriate training will be provided
  • Maintain contents of stationery cupboards within Post Room for topping up when needed
  • Conduct daily preventative maintenance checks on photocopiers and other office equipment.

  • Workplace Host

    4 weeks ago

    London, United Kingdom HVAC Recruitment LTD Full time

    **Workplace Host** **Marylebone, London** **Monday - Friday** **£30,000 - £32,000 25 days holiday + BH** Here you will be working within a large team of Workplace Hosts to ensure the office runs smoothly, meet and greet clients, preparing meeting rooms, providing administrative support and managing facilities and office requests. **Benefits** - Clear...

  • Workplace Host

    3 weeks ago

    London, United Kingdom ISS Facility Services Full time

    **Workplace Host** **Contract: Banking** **Location: London** **Hours of work: 40** **Contract Type: Permanent** We are looking for a Workplace Host to be a part of our workplace experience team to actively seek opportunities to improve onsite service experience and deploy new initiatives in line with the ISS Global Strategy. You will have the...

  • Workplace Host

    2 weeks ago

    London, Greater London, United Kingdom ISS Facility Services Full time

    Workplace HostLondonCompetitive salary with excellent benefits - please contact the recruitment team for this information. Although we don't advertise our salaries, you won't be disappointedWe are currently seeking a Workplace Host to join our operational management team. As our Workplace Host, you will be responsible for creating a warm and inviting...

  • Workplace Host

    2 weeks ago

    London, United Kingdom CBRE Full time

    **Workplace Host** **Job ID** - 167197**Posted** - 20-Jun-2024**Service line** - GWS Segment**Role type** - Full-time**Areas of Interest** Administrative **Location(s)** London - England - United Kingdom of Great Britain and Northern Ireland Job Summary: This position is responsible for performing various administrative tasks, including supporting and...

  • Workplace Experience Host

    2 weeks ago

    London, United Kingdom ISS Facility Services Full time

    **Workplace Experience Host** **Location: London** **Hours of work: 40** **Contract Type: Permanent** We are hiring a dynamic and innovative Go To Host to join our team and play a pivotal role in transforming workplace experiences. As a Go To Host, you will be a vital member of our workplace experience team, responsible for curating an environment that...

  • Workplace Experience Host

    3 weeks ago

    London, United Kingdom ISS Facility Services Full time

    **Workplace Experience Host (Go To host)** **Location: London** **Hours of work: 40** **Contract Type: Permanent** We are seeking a passionate and dynamic Go-To Administrator to spearhead transformative experiences that forge powerful connections between individuals and the vibrant workplaces they inhabit. With your unparalleled organisational prowess...

  • Workplace Experience Host

    3 weeks ago

    London, United Kingdom ISS Facility Services Full time

    **Workplace Experience Host** **Location: London** **Hours of work: 40** **Contract Type: Permanent** We are currently seeking an individual for the role of Workplace Experience Host, where you'll infuse each workplace encounter with excitement, creativity, and a personal touch. In this role, you'll be responsible for curating unique experiences that...

  • Workplace Host

    2 weeks ago

    London, Greater London, United Kingdom CBRE Full time

    Job TitlePart Time Tuesday - ThursdayWorkplace HostLocation 22 Bishops GateLine Manager FM / Account ManagerOverall Purpose The role of the Workplace Host merges Reception, Concierge and Facilities responsibilities into one role.The main goal is to provide Hiscox customers with a seamless experience within the building from start to finish.The high...

  • Workplace Host

    2 weeks ago

    London, Greater London, United Kingdom Appcastenterprise Full time

    At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Even after celebrating our 10-year anniversary, we continue to see this mission spread around the world andbeyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit...

  • Workplace Experience Host

    2 weeks ago

    London, Greater London, United Kingdom ISS Facility Services Full time

    Workplace Experience HostLocation: LondonHours of work: 40Contract Type: PermanentWe are currently seeking an individual for the role of Workplace Experience Host, where you'll infuse each workplace encounter with excitement, creativity, and a personal touch.In this role, you'll be responsible for curating unique experiences that reflect our vibrant culture...

  • Workplace Experience Host

    4 weeks ago

    London, United Kingdom JLL Full time

    Workplace Experience HostAbout The Role:A highly self-motivated and passionate customer service team player with a great attention to detail.The key focus for this role will be to create a single and visual point of contact for Client visitors and employees and to act as the primary interface between the internal operations of Client and its clients....

  • Workplace Experience Host

    4 weeks ago

    London, United Kingdom CBRE Full time

    Posted- 17-Apr-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative- Location(s)- London - England - United Kingdom of Great Britain and Northern Ireland- Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people...

  • Workplace Experience Host

    3 weeks ago

    London, United Kingdom CBRE Full time

    Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their...

  • Workplace Experience Host

    5 days ago

    City of London, United Kingdom JLL Full time

    Workplace Experience HostAbout The Role:A highly self-motivated and passionate customer service team player with a great attention to detail.The key focus for this role will be to create a single and visual point of contact for Client visitors and employees and to act as the primary interface between the internal operations of Client and its clients....

  • Workplace Experience Host

    3 weeks ago

    London, United Kingdom CBRE GWS Full time

    Job Summary: This position is a rotational role where you will be asked to perform in different role on a weekly basis. A team work ethic is crucial to the role. The position is responsible for performing various administrative tasks, including answering telephones, giving information to employees/guests; be the first point of engagement with employees and...

  • Workplace Experience Host

    2 days ago

    City of London, South East, United Kingdom JLL Full time

    Workplace Experience HostSubmit your CV and any additional required information after you have read this description by clicking on the application button.About The Role:A highly self-motivated and passionate customer service team player with a great attention to detail.The key focus for this role will be to create a single and visual point of contact for...

  • Workplace Service Host

    4 weeks ago

    London, United Kingdom Rapport Guest Services Full time

    Job Introduction **We are hiring a Workplace Services Host **to provide excellent service to clients and customers.** The Workplace Services Host is primarily responsible for the operation of all Internal and Visitor Floor(s), supporting Workplace and Hospitality areas where the business requires. The role will act as a ‘One Stop shop’ for users on all...

  • Workplace Experience Host

    4 weeks ago

    London, United Kingdom JLL Full time

    JLL supports the Whole You, personally and professionally. Workplace Experience Host **About The Role**: A highly self-motivated and passionate customer service team player with a great attention to detail. The key focus for this role will be to create a single and visual point of contact for Client visitors and employees and to act as the primary...

  • Front of House Workplace Host

    2 weeks ago

    London, United Kingdom Mitie Full time

    Monday to Friday 40 Hours £16.50/hour Do you excel in the delivery of 5* service, creating memorable moments? Are you looking for a role that will upskill you in Reception, Facilities, and Security? Do you have a background in high end hospitality, the performing arts, or corporate workplaces? If so, this role could be for you! Job Overview The ultimate...

  • Workplace Host and Concierge

    4 weeks ago

    London, United Kingdom British Heart Foundation Full time

    We have an exciting opportunity for a new Workplace Host/Concierge at our head office in London. Based at our head office near Camden, you’ll act as an ambassador of the British Heart Foundation (BHF) for all staff and visitors to our London office. With enthusiasm, confidence and a natural flair for people support, you’ll assist the Facilities...