Workplace Experience Host

4 months ago


London, United Kingdom ISS Facility Services Full time

**Workplace Experience Host (Go To host)**

**Location: London**

**Hours of work: 40**

**Contract Type: Permanent**

We are seeking a passionate and dynamic Go-To Administrator to spearhead transformative experiences that forge powerful connections between individuals and the vibrant workplaces they inhabit.

With your unparalleled organisational prowess and an eagle eye for detail, you effortlessly bring order to chaos and leave no stone unturned. Your magnetic personality and innate sociability allow you to effortlessly establish deep connections with colleagues and guests, fostering an environment of trust and camaraderie. As a true team player, you derive immense joy from supporting others and witnessing their triumphs.

In this role, you will be at the heart of a dynamic team, working collaboratively to achieve greatness. Your contributions will not only propel the success of our organisation, but also empower individuals to reach their full potential. Join us now and be a driving force in shaping the future of our global financial services enterprise

**Key Responsibilities**
- Be the central connection point for the Workplace Experience Hosting team based around the sites being served
- As a key part of our data-driven business model, the Workplace Experience Coordinator has the responsibility and ownership of managing and tracking tasks via ISS or client systems to ensure that there is a clear reportable output of work being complete by the Workplace Experience Hosting team
- In this role the Coordinator acts as the communications hub for queries being received from Colleagues or perhaps from other departmental personnel working in the building
- As a key point of contact, the Coordinator needs to have a positive demeanour, making interactions with Colleagues and ISS Placemakers alike an enjoyable experience
- Always willing to go the extra mile, with a positive 'can do' attitude, you will be a well-organised individual with a keen eye for detail
- Successful applicants will have a confident and sociable personality to develop strong rapport with colleagues and guests and make recommendations based on previous experience and feedback.

**Professional and Personal Competencies/Qualifications**
- Minimum 3-5 years customer services experience in dealing with Blue Chip/ High Touch clients
- High School or College Degree
- Proven track record of providing stellar customer service
- Proven ability to function successfully within a strong team environment
- Excellent telephone skills and verbal communication

**The Company**

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739

**Job Types**: Full-time, Permanent

Work Location: In person

Reference ID: 114944



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