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Workplace Experience Host

2 months ago

London, Greater London, United Kingdom ISS Full time

Job Title: Workplace Experience Host

About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Workplace Experience Host. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a positive experience for our clients and their guests.

Key Responsibilities

  • Provide exceptional customer service and support to clients and their guests
  • Act as an ambassador for our brand principles and values, embodying outstanding service in all interactions
  • Serve as the eyes and ears of assigned floors/buildings, bringing experience to life and enabling a holistic perspective of the whole workday
  • Be the primary point of contact for colleagues and guests, acting as the face of our client
  • Log all activity to support our data-driven business model

Professional and Personal Competencies/Qualifications

  • Customer service experience in dealing with high-touch clients
  • High school or college degree
  • Proven track record of providing stellar customer service
  • Proven ability to function successfully within a strong team environment
  • High proficiency in Microsoft Office, Excel, and PowerPoint applications

About ISS

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We understand every aspect of the user experience and are committed to doing business the right way. Our passion is people, and we offer a challenging and exciting career in an organisation with people at its heart.

Why Join ISS?

We are proud to be a diverse and inclusive employer, welcoming all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive, and happy place to work.