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Workplace Experience Host

3 months ago

London, Greater London, United Kingdom ISS Facility Services Full time

Workplace Experience Host

Location:
London

Hours of work: 40

Contract Type:
Permanent


We are currently seeking an individual for the role of Workplace Experience Host, where you'll infuse each workplace encounter with excitement, creativity, and a personal touch.


In this role, you'll be responsible for curating unique experiences that reflect our vibrant culture and fostering collaboration among colleagues.


A theatrical background and a natural gift for engaging conversation will be advantageous in this role as you'll captivate our community with Lego sessions, murder mystery events, and even don the persona of Sherlock Holmes for immersive experiences.

Collaborating closely with a partner, you'll bring these events to life, ensuring every detail is meticulously executed.


Your passion for creating memorable experiences will extend to working hand in hand with our catering team, seamlessly integrating culinary delights into our events.

With your events experience, you'll also have the opportunity to contribute to and support various other events as needed.


If you thrive in a lively, collaborative environment and are dedicated to delivering service with a smile, we invite you to join our team as a Workplace Experience Host.


Key Responsibilities

  • Design and execute engaging events, including Lego sessions and murder mysteries, fostering collaboration and community engagement
  • Serve as a charismatic host and brand ambassador, creating memorable experiences that reflect our values
  • Collaborate with internal teams to seamlessly integrate catering services and ensure flawless event coordination
  • Using the existing process and technology, assist in room booking and guest arrivals
  • Maintaining a clear, presentable, and safe office floor. Maintain a strong floor presence and observe quality control issues (ie. facility cleanliness, comfort factors) and actively log tickets requiring service from other areas
  • Deliver occasional surprise and delight or popup events

Professional and Personal Competencies/Qualifications

  • Minimum 35 years customer services experience, specifically dealing with Blue Chip/ High Touch clients
  • Theatrical background
  • High School or College Degree
  • Proven track record of providing stellar customer service
  • Proven ability to function successfully within a strong team environment
  • Excellent telephone skills and verbal communication

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.


Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team on

Job Types:
Full-time, Permanent

Benefits:

  • Company pension

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person

Reference ID: 124586