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Workplace Host

3 months ago

London, Greater London, United Kingdom ISS Facility Services Full time

Workplace Host

London
Competitive salary with excellent benefits - please contact the recruitment team for this information. Although we don't advertise our salaries, you won't be disappointed

We are currently seeking a Workplace Host to join our operational management team.

As our Workplace Host, you will be responsible for creating a warm and inviting atmosphere for staff and visitors alike, providing facilities management in the space, and acting as the primary contact for all Workplace Services.


You will work closely with our staff to develop a deep understanding of their needs and serve as a signpost for internal client queries.

You will be the face of our company, building strong relationships with our clients, and helping them to grow and develop their businesses.


As a member of our team, you will have the opportunity to create a thriving workplace environment and make a significant impact on the success of our company.

You will be part of a collaborative and supportive team where your contributions will be valued and recognized.

Join us today and let's create a welcoming workplace environment together

Key Responsibilities_**_

  • Welcoming visitors, communicating travel arrangements with them accordingly
  • First point of contact for all workplace services and office operations
  • Daily completion of set to go/Attention to Detail each day for all areas
  • Reporting and monitoring office issues, maintenance requirements and meeting agreed SLAs by notifying managed services & reporting via the app
  • Completion of office weekly status reporting
  • Meeting room management of all room bookings and assisting Audio Visual team with meeting room set up
  • Working closely with hospitality to provide catering requirements for room bookings and team meetings

Professional and personal competencies/qualifications_**_

  • Open, approachable, helpful and positive
  • Highly organised
  • FOH knowledge/experience
  • Hospitality experience
  • Strong customer focus and influencing skills
  • Minimum five years' experience ideally in the workplace office environment/ Facilities Management industry.
  • National level qualification in facilities management, management or customer services is preferred.
  • Educated to GCSE standard with at least five Grade C passes or above OR an NVQ qualification in business administration, customer service, ICT or equivalent.
  • An aptitude for new and imaginative approaches to work related issues, identifying fresh approaches and a willingness to question traditional assumptions
  • A strong team player with excellent interpersonal and communication skills
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.


Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

If you have any further queries regarding this role, please contact the Resourcing Team on

Job Types:
Full-time, Permanent

Schedule:

  • Monday to Friday

Work Location:
One location

Reference ID: 107911