Project Support Officer

1 month ago

Manchester, United Kingdom Department for Work and Pensions Full time

Job summary

Do you want to be part of an energetic, innovative team and bring your skills to one of the biggest changes to the administration of the Civil Service in decades? We�re looking for people who are flexible, intuitive and are comfortable taking high levels of volume, speed, and complexity in their stride. A number of exciting new roles have come up in the Synergy Programme, a cross-departmental group formed in response to Government Business Service�s request for individual departments to group together in �clusters� to drive efficiencies, increase buying power and improve the quality of shared service to our end users � our people.��

The Synergy Programme is the largest of five departmental clusters, comprising the Ministry of Justice, Department for Work and Pensions, Department for the Environment, Food and Rural Affairs and the Home Office and many of their ALBs. The Department of Work and Pensions hosts the Synergy Programme. Your work will impact the procurement, HR and Finance arrangements for the next 15 years, impacting over 50% of all Civil Servants � that�s 230,000 people across the four departments and arm�s length bodies.�

Success of the Programme is crucial as Civil Servants rely on shared services to provide business critical tools in human resources, finance, payroll, and procurement. It affects everything we do, from workforce planning, accounting, and budgeting joining a department as a new starter, the way we claim for expenses, how we buy goods and services such as our laptops, canteen provisions and how we make a claim for our expenses, to the way we receive our pensions when we retire.��

If you�re someone who can use your experience to streamline procurement to drive out error, waste and duplication we want to hear from you. But most importantly, we�re looking for applications from people who can also demonstrate a passion for our core ambition - delivering a once in a generation, transformed service that Civil Servants will use as a result of the Synergy Programme.�

Job description

Successful candidates can be expected to be involved in the following:�

Ensure organisational tasks are carried out efficiently.Provide secretariat duties including minute taking and programme board support.��Collaborating with colleagues across the team to review and action Inbox correspondence within stipulated timelines.�Plan and schedule board meetings ensuring appropriate methodologies are used which align to team and programme priorities.�Maintaining and updating action and decision logs.�Supporting a wide range of functions including risk management, planning governance and assurance.�Draft correspondence.�Maintenance of a large-scale SharePoint ensuring appropriate access across four departments.�Manage procurement of supplies and services related to project support within Delegated Financial Authority limits.�Manage professional relationships with a wide range of internal and external stakeholders, and function as lead point of contact for some external parties.��Ensure systems are in place to enable effective planning and scheduling.�Some travel may be required as part of this role.�

Please ensure you read the candidate pack for further details on Synergy and working in DWP.

Person specification

Essential Criteria

Experience of working within a large-scale transformational Project/programme environment. (Lead criteria)�Experience of successfully supporting projects or programmes to deliver results within a programme/project management office.��Experience of establishing and developing productive relationships with internal and external stakeholders, bringing people together to benefit the project/programme.�Knowledge and experience of Governance procedures.�Significant organisational experience ensuring quality whilst completing tasks.�Experience of working in a complex challenging landscape.�MS Office 365, SharePoint, and MS Teams Skills (intermediate level).�Experience in minute taking.�

Desirable Criteria

Experience of maintaining and providing access to a large-scale SharePoint site.�Experience of procurement.�Experience of working in a fast pace changing environment.�Prior knowledge of shared services.�

Behaviours

We'll assess you against these behaviours during the selection process:

Managing a Quality ServiceWorking TogetherCommunicating and Influencing

Benefits

Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA with an average employer contribution of 27%

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