Customer Sales Apprentice
1 month ago
About the apprenticeship
Duties
Capture customer orders and upsell promotions across our wholesale offeringProactively move customers to order online where appropriate
Manage customer inquiries in a professional manner and resolve / allocate as appropriate
Support the maintenance of our customer data by proactively updating the relevant systems
You will gain extensive and wide-ranging experience across a range of tasks alongside building relationships with colleagues and customers as a key part of the apprenticeship.
Essential/Desirable Requirements:
1. GCSE in English/Maths (A-C) or equivalent
2. Motivated to learn new skills
3. Basic IT literacy (using basic Microsoft packages such as Excel, Word, Outlook)
Requirements
Qualifications
GCSE in English/Maths (A-C) or equivalentEssential/Desirable Requirements:1. GCSE in English/Maths (A-C) or equivalent
2. Motivated to learn new skills
3. Basic IT literacy (using basic Microsoft packages such as Excel, Word, Outlook
Skills
Essential/Desirable Requirements:1. GCSE in English/Maths (A-C) or equivalent
2. Motivated to learn new skills
3. Basic IT literacy (using basic Microsoft packages such as Excel, Word, Outlook
Welsh language
Welsh spoken skills: No
Welsh written skills: No
If you are interested in doing an apprenticeship through the medium of Welsh or bilingually, please contact the training provider to find out if it is available.
Training provided
Training provider
Associated Community Training Ltd
Qualification
Customer Service Level 3
Disability confident
Is this employer disability confident: Yes
What is disability confident?Disability confident employers are committed to offering equal opportunities for people with disabilities and health conditions.
Employer details
Molson Coors
Coors Brewers Ltd
Copse Walk, Pontprennau
Cardiff
CF23 8BB
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