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Business Administrator Apprentice in Cardiff

1 month ago

Cardiff, United Kingdom Serco UK Full time

Is this the right career for you? 

Here at Serco, we are looking for a Business Support Apprentice team to join us working within the team delivering the Restart Scheme. You’ll provide administrative and organisational support to the team as well as providing support to Restart participants and the Employers they work with via telephone, email, and face to face. 

As our new Business Support Apprentice, you will be required to undertake a number of tasks within the department. This is the perfect opportunity for someone who has a willingness to learn and develop their administrative skills.

Day to day you’ll be involved in: 

Co-supporting the Administrator on daily Admin tasks and covering reception where needed

Being a team player and working well with others

Excellent verbal communication and customer service skills

What you need to do the Apprenticeship?

Essential

5 GCSE (A-C)

Good IT skills with particular emphasis on MS Excel and MS Office 365 software

Strong communication skills, both written and verbal

Excellent interpersonal skills, with the ability to work across a number of work streams

Confident to communicate through a variety of media with internal and external stakeholders

Use own initiative and work independently

Demonstrate a flexible approach to work

Desirable

Understanding of DWP/welfare to work market environment

Experience of working in a compliance environment ideally within the Employability sector

Experience of CRM based systems

What's in it for you? 

We are looking for someone with excellent organisational skills, exceptional attention to detail, experience in providing excellent telephone-based customer service and will be able to input data at speed and with a high degree of accuracy. 

Onsite learning is paid and completely transferable 

Pension scheme 

25 days annual leave 

Health & Wellbeing Benefits 

Opportunity to gain practical experience in a professional environment 

Full training and support provided 

A chance to work with a supportive and experienced team 

A pathway to a potential career  

Serco discounts which include cinema, online shopping discounts, leisure centre memberships, and much more 

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