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Apprentice Parts

5 months ago

Cardiff, United Kingdom Cardiff Honda Full time

**Automotive Apprentice Parts & Service Advisor - CARDIFF HONDA**

**Apprentice Rates of Pay Apply**

About Us

Cardiff Honda is a member of the HSH Motor Group who are a trusted, family owned, independent Honda franchise dealer group who, for the past 18 years, has delivered a comprehensive and market leading customer experience.

We are looking for an energetic individual who radiates positivity and fully appreciates the dynamics that cement a long term customer relationship based on trust and experience. You must be able to demonstrate that you will complement our team of like-minded colleagues and help ensure we maintain our objective of being the first choice dealership for both customers and staff in the area.

Role Summary:
As an Apprentice Parts and Service Advisor you will work closely with other team members to provide excellent customer service to our customers.

This will be a customer facing role with a 50% split with the service advisor role at front of house, learning service administration and seeing retail customers in to the dealership and the handover when their vehicle is repaired.

You will also be serving our Aftersales Department workshop with parts for them to carry out service and repairs to Honda and all make of cars combined with learning stock management and control.

Training will be provided both in the Dealership and at the Honda Training Centre. You will work towards achieving a City & Guilds Diploma Level 2 in Vehicle Service Operation.

You will need to be confident and articulate as you will also be dealing with retail customers face to face and over the telephone in order to fulfil their vehicle Service, parts and accessory requirements.

You will need both administrative and IT skills, although full training will be provided on the computer packages we use.

**Requirements**:

- You will be willing to learn
- You will be numerate
- You will be computer literate and possess excellent keyboard skills
- You will need to be articulate, have a good telephone manner and possess excellent verbal and written English skills.

We offer:

- Full Time Employment 40 hours per week
- Monday - Friday, 8.30 am - 5.00 pm (half an hour lunch break)
- Apprentice Salary
- 21 days holiday per annum, plus Bank Holidays
- Pension Scheme when eligible
- Apprentice | Trainee | Automotive | Motor Trade | Prestige | Dealership | Parts | Cars | Service | Honda | Repair | Spares | Garage | Retail | Aftersales | Stores | Trainee |

**Job Types**: Full-time, Apprenticeship, Permanent

**Salary**: From £10,982.40 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

COVID-19 considerations:
We follow Welsh Government guidelines

**Education**:

- GCSE or equivalent (required)

Work Location: One location

Reference ID: Cardiff Apprentice Aftersales