Customer Service Assistant

3 weeks ago


Edinburgh, United Kingdom Highland Council Full time

Job Description

Post Title: Customer Service Assistant
Location: Highland Archive and Registration Centre, Inverness 
Hours: 35 Hours Per Week
Duration: Permanent
Salary: £23, - £25, per annum

Salary placing will normally be at the first point of the scale.

Contact Details: Lesley Gray Tel:

Job Purpose:  To ensure the Registration Service is delivered in accordance with the statutory directives from the Registrar General for Scotland. To provide a professional, efficient and empathetic frontline service whilst working closely with other Council Services and external partners/agencies.

Please APPLY ONLINE.

The Highland Council understands that diversity fosters creativity and innovation. We are committed to equality of opportunity, and being fair and inclusive. We welcome applicants from people from all backgrounds, representative of the communities we serve and particularly encourage applications from candidates who are likely to be under-represented in our workforce.

Short listed applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.


  • Services Assistant

    4 weeks ago


    Edinburgh, United Kingdom Scottish Prison Service Full time

    You will contribute towards the provision of a quality Support Service carrying out a variety of functions covering Registry, Paper keeping, Mail and Courier Services together with administrative support and other ad-hoc services as required. In this Multi-Task role the amount of time spent on each activity will vary on a day-to-day basis and will be...


  • Edinburgh, United Kingdom New Talent International Full time

    Customer Service Assistant: **Responsibilities**: - Analyse customer needs and provide appropriate solutions - Maintain accurate and detailed records of customer interactions - Handle customer inquiries and resolve complaints in a professional and timely manner - Collaborate with other team members to ensure customer satisfaction Qualifications: -...


  • Edinburgh, United Kingdom Meraki Full time

    Excellent hourly rate - paid weekly - 6-month contract - Office based Meraki Talent is working with a well known financial services organisation based in Edinburgh to appoint a Digital Assistant on a 6-month temporary basis. This opportunity is full-time and offers an excellent hourly rate. To be considered for this role you must be able to work on site, in...


  • Edinburgh, United Kingdom AJ Connect Full time

    **Job Title**:Customer Services Assistant **Location**: Musselburgh **Contract**: Full-Time, Permanent **Salary**: £20,000 - £22,000 AJ Connect is truly excited to be representing the Massimo Zanetti Beverage Group to appoint a driven and professional customer service assistant, reporting into the office manager. Segafredo Zanetti is a world renowned...


  • Edinburgh, United Kingdom CONNECTED L GROUP Full time

    We are committed to delivering exceptional products/services and ensuring customer satisfaction. We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. **Duties**: - Handling incoming customer inquiries via various face to face channels - Providing accurate, valid, and complete...


  • Edinburgh, United Kingdom CSPH Group Limited Full time

    **Duties**: - Provide exceptional customer service via various face to face channels - Assist customers with inquiries, concerns, and requests - Perform data entry to update customer records accurately - Upsell products or services to customers when appropriate - Handle customer complaints professionally and efficiently - Maintain a positive, empathetic,...


  • Edinburgh, United Kingdom UK Civil Service Full time

    Job summaryThe Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.��Inclusive and diverse teams are...


  • Edinburgh, United Kingdom CHANNEL ALT LTD Full time

    **Duties**: - Handle incoming customer inquiries via various face to face channels - Assist customers with product information, pricing, and availability - Process orders, returns, and exchanges accurately and efficiently - Resolve customer complaints in a professional manner - Upsell products or services to increase revenue - Maintain customer records by...


  • Edinburgh, United Kingdom GTC Scotland Full time

    **Role Information** Customer Service Assistant **Role Details** **Job title** Customer Service Assistant **Unit** Delivery **Contract type** Permanent **Grade** 1 **Salary range** £23,064 to £25,626 **Responsible to** Lead Customer and Business Support Officer **Responsible for** Not applicable **Role Purpose** The **Customer Service...


  • Edinburgh, United Kingdom World Duty Free Full time

    Customer Assistant Customer Service Advisor Location Edinburgh Airport Pay competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) Contract 12-34 hours per week, plus overtime, permanent, part time Working pattern - 3 on 3 off between the hours of 3:45am 10pm, will be discussed at interview....


  • Edinburgh, United Kingdom Fellowship Street Full time

    Customer Service & Sales Assistant **Training provided** Are you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy helping customers? If so, our clients have an exciting opportunity for you! Our clients are seeking a motivated and enthusiastic individual to join their team as a...

  • Community Assistant

    4 weeks ago


    Edinburgh, United Kingdom CA Ventures Full time

    We are recruiting for a Community Assistant (CA) to join our team and play a key role within our Novel Student accommodation, Silk Mill, Edinburgh. The CA is a position with the primary responsibility of building relationships with current and prospective residents of our Novel Student platform, and ensuring night time safety and security of all our...

  • Customer Service

    4 weeks ago


    Edinburgh, United Kingdom Boost Promotions Full time

    **Job Title**:Customer Service Assistant **Location**: Edinburgh Are you enthusiastic and looking for an exciting opportunity to kickstart your career in sales? Boost Promotions is currently recruiting for a Customer Service Assistant to join our team in Edinburgh. No prior experience is required, just a positive attitude and a willingness to...

  • Community Assistant

    1 month ago


    Edinburgh, United Kingdom CA Ventures Full time

    We are recruiting for a Community Assistant (CA) to join our team and play a key role within our **Novel Student** accommodation in Edinburgh. The CA is a position with the primary responsibility of building relationships with current and prospective residents of our Novel Student platform, and ensuring night time safety and security of all our...

  • Customer Assistant

    4 weeks ago


    Edinburgh, United Kingdom ALPHAATOMIC LTD Full time

    **Customer Assistant** As a Customer Assistant, you will be responsible for providing personalized assistance to our customers, ensuring they have a positive and enjoyable experience every time they interact with our brand. Whether they need help finding a product, placing an order, or resolving an issue, you will be there to assist them with...


  • Edinburgh, United Kingdom KR Acquisitions Full time

    **Customer Service / Sales Assistant** **Immediate Starts** We have a great opportunity for individuals who love dealing with customers, believe in excellent customer service & are ready to jump into a new career. We pride ourselves on going above & beyond in our day to day customer service interactions & really aim to do our best every day. We work with...


  • Edinburgh, United Kingdom KR Acquisitions Full time

    **Customer Service / Sales Assistant** **Immediate Starts** We have a great opportunity for individuals who love dealing with customers, believe in excellent customer service & are ready to jump into a new career. We pride ourselves on going above & beyond in our day to day customer service interactions & really aim to do our best every day. We work with...

  • Customer Assistant

    4 weeks ago


    Edinburgh, United Kingdom Abacus Marketing Full time

    We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met. **Responsibilities**: - Assist customers with their inquiries, concerns, and requests in a friendly and professional...


  • Edinburgh, United Kingdom Scottish Prison Service Full time

    1- The post holder will provide an effective and efficient shopping and sundry provision service to the prisoner population within strict deadlines in a fast-paced environment. They will accurately collate and process individual orders, via a bagging & tagging operation and delivering the orders to residential areas. The post holder may be required to cover...


  • Edinburgh, United Kingdom Abacus Marketing Full time

    Are you passionate about providing exceptional service and resolving customer inquiries? Join our team as a Customer Service Executive and become a vital part of our commitment to delivering outstanding customer experiences. **Responsibilities**: - Answer incoming customer calls and provide assistance with inquiries, complaints, and product information. -...