Client Onboarding

2 months ago

Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full time
Job Description

This is a unique opportunity for you be a key player in supporting the Wholesale KYC Operations (WKO) group.

As a Client Onboarding & Documentation - Project Manager - Associate in Operations you will have the opportunity to work closely with regional and global WKO stakeholders, acting as a conduit between various functional groups. Your role will involve managing projects, promoting change, and ensuring compliance with regulations. You will have a unique opportunity to gain exposure to business process expansion, technology roll-out, and performance oversight for stability and governance of regulatory deliverables.

Job responsibilities
  • Ensures adherence to firmwide standards, controls and intelligence automation solutions governance
  • Partners closely with Operations, Product and Technology groups and ensure that team priorities and needs are communicated effectively especially relating to Code Releases and Test environments.
  • Uses Business Driven Development / Test Driven Development test methodology or test case automation
  • Identifies testing automation opportunities and test synergies within the Project
  • Aligns program / project priorities with global WKO strategic agenda
  • Writes test cases; participate in End To End (E2E), post Production and production parallel testing
  • Demonstrates effective controls around the introduction of change and or process improvements
  • Takes ownership and leadership in resolving conflicts throughout program / projects execution

Required qualifications, capabilities, and skills
  • Previous experience in Project Management
  • Excellent with Data analysis, data mining and system analysis
  • Experienced in one of UI technologies - Tableau
  • Alteryx experience
  • Familiarity with a global bank's process & operational environment including management and external reporting is a must. Strong business knowledge i.e. Investment Banking, including product, process and system knowledge. Sound knowledge of the trade lifecyle
  • Ability to drive results through a "hands-on" approach
  • Excellent verbal and written communication skills, and adept at communicating with all levels of the business and technical parts of the organization
  • Skilled in MS office applications including Outlook, PowerPoint, Excel, Word, Access and Project
  • Can operate effectively in a dynamic environment with tight deadlines, and can prioritize one's own work to achieve them
  • Good understanding of Software Development Lifecycle & Agile methodology


About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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