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Operations Director

2 months ago

London, Greater London, United Kingdom Mace Full time

Position status: This opportunity is for a secured role that is due to commence in September subject to approval. If you would like to be considered as we progress with this position, please click to apply.

The Opportunity

Project: We are hiring an ambitious and forward-thinking Operations Director MEP Estimating to join our established and growing team in London within our Construct Sector, working across all Business Units.

Our people are the heart of our business. While we share ambitions as a collective, we also have ambitions as individuals. The same is true for all the other people that our work touches. We empower and encourage each other, our clients and everyone we work with to embrace challenge and look beyond the boundaries of today.

Since day one, we have relentlessly pursued a better way. Our purpose – to redefine the boundaries of ambition – is the reason we do it. It's why we exist. It's what drives us forward. It's how we create an enduring legacy in this world.

Responsible for leading the delivery of MEP Estimating to deliver key strategic outcomes and KPIs to ensure a consistent and professional approach to work winning, to ensure that governance is followed and to represent the estimating team at a functional level with senior directors and Business unit leads.

Set standards, policies and procedures and drive and embed the service across Engine and markets the service across consult engine.

Key job responsibilities

  • Manages team/s, demonstrating effective leadership to ensure excellence in delivery against plans, championing a continuous improvement culture throughout all activities.
  • Delivering performance management, technical development, direction and coaching.
  • Provides peer review on appropriate estimates to ensure good governance and manage risk
  • Networks internally and externally and bring the knowledge back in to the estimating function
  • Presents the MEP estimate to key stakeholders demonstrating a full knowledge and understanding of the project
  • Influences strategic development and executes strategies for work winning
  • Manages and where relevant present key benchmarking data in support of the bids
  • Provides thought leadership and comprehensive working knowledge of market and what is the "market rate". Maintain knowledge of market intelligence and pricing trends
  • Leads the implementation of a systematic performance improvement cycle to continually improve the quality of (i.e. area).
  • Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

Key Job Dimensions

  • Working knowledge of estimating systems including measurement software.
  • Champions data and analytics to drive better estimating.
  • Excellent knowledge of Excel.
  • Strong numerical skills and ability to present commercial information confidently.
  • Ability to present information clearly.
  • Understanding of Power BI or similar.
  • Good network within the industry.
  • Sector market knowledge.

Industry experience and/or qualifications

  • Understanding & Knowledge of the sector.
  • Working level knowledge of contract forms.
  • Good technical construction knowledge and statutory requirements.
  • Understanding of BCIS and other industry indices.
  • Familiar with government guidance on business case development.

Professional competencies

  • Good presentation skills and presence in front of all Stakeholders.
  • Coordinates with functional peers and can provide opportunities for others to network.
  • Strong internal and external stakeholder/colleague relationships.
  • Maintains and Manages client/stakeholder at business/project level.
  • Expert communication skills, written and verbal presentation and interpersonal skills.
  • Champions the use of new technology, helps/guides others to adapt.

Leadership competencies

  • Experience of leading high performing teams within a consultancy commercial environment, coaches and supports others to reach their full potential.
  • Possess broad leadership capabilities that appeals to clients and gains the respect of the Senior Leadership Team.
  • Leads by example and acts in an ethical, legal and responsible way. Setting high standards of behaviour for themselves and others to follow.
  • Good negotiating, influencing and communication skills to command professional respect at all levels is essential.
  • To be aware of industry best practice and available tools
  • Agile in ways of working to reflect business needs, supporting the output of the team when workload requires.

Further Qualifications, Certifications & Experience

  • Relevant Degree (or Equivalent).
  • Member of the Royal Institution of Chartered Surveyors (MRICS) (or equivalent).
  • Fellow of the Royal Institution of Chartered Surveyors (FRICS) (or equivalent).

You are digitally savvy, can build lasting client relationships and lead strong, motivated teams. You have a Construction or Project Management background and are hungry to grow your career and enjoy the opportunities Mace have to offer.

Apply now for a confidential discussion.


If you would like to make a confidential enquiry, please contact Tom Hughes in the recruitment team.


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