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Sales and Events Executive
2 months ago
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 6 Best Places to Work in Hospitality We are passionate about the industry and always on the look out for new talent to join us on our journey...
A DAY IN THE LIFE OF A SALES AND EVENTS EXECUTIVE AT DOUBLETREE BY HILTON EDINBURGH CITY
We are looking for a passionate, dynamic and results-focused individual to join and support us in continuing to build on the hotel's success. You will report into the Director of Sales and work with a variety of different clients, industries, and segments.
As the Sales & Events Executive, you will be responsible for performing the following tasks to the highest standards:
• Handle incoming and outgoing event enquiries for corporate events and social events.
• Assisting the Sales Manager & Director of Sales with administration such as proposals, event contracts, banquet event sheets, post event feedback enquiries, etc.
• Handle photocopying and distribution of all correspondence such as memos, banquet event orders to concerned departments.
• Maintain a proper filing and trace system for the department.
• Responsible for maintaining the general tidiness of the department.
• Liaise with other departments for information (e.g. liaise with operations for floor plans and equipment / liaise with the Chef for special menus, etc.).
• Maintain a good understanding of clients and their needs.
• Handle all incoming telephone enquiries and provide initial suggestions on sales enquiries.
• Handle guests' requests independently by supplying information, contacting concerned departments to assist in guests' requests and needs.
• Update the group chart and prepare relevant reports.
• Conduct site inspections if required.
• Assist in ad-hoc projects as assigned by the Sales Manager & Director of Sales
• Always ensure that a hospitable service atmosphere upheld in the hospitality business.
• Carry out any other reasonable duties and responsibilities as assigned.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of Sales and Events Executive, you will need the following qualities and skills:
A degree of knowledge of all market segments i.e., corporate, conference
It is essential that you can work well under pressure, with minimal supervision and maintain high standards and attention to detail.
Exceptional communication, organisational and negotiation skills with both internal and external stakeholders with a good working knowledge of Microsoft Office (Word & Excel).
Is proactive, likes to be creative and has a passion for sales and hunting for new business.
A positive attitude and superb work ethic
Previous sales experience would be desirable but not essential.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
Discounted hotel room rates for you and your friends & familyExtra days holiday for your birthday
Flexible working arrangements
Pension
Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate.
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