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Coffee Service Manager

2 months ago

Watford, Hertfordshire, United Kingdom Marble Talent Group Ltd Full time

Job Title: Coffee Service Manager

Location: Hertfordshire (Office Based)

Salary: 45, ,000

Company: Leading Coffee Machine Service Provider in the UK

About Us:

We are one of the largest and most reputable coffee machine service providers in the UK, known for our dedication to excellence and customer satisfaction. Our team of skilled engineers ensures that coffee machines across London are maintained to the highest standards.

Job Description:

We are seeking an experienced and dynamic Coffee Service Manager to join our team in Hertfordshire. This office-based role involves overseeing all the London Coffee Engineers, ensuring that they provide top-notch service to our clients. As the Coffee Service Manager, you will play a crucial role in managing and supporting our team of engineers to deliver exceptional service.

Key Responsibilities:

Oversee and manage a team of coffee service engineers based in London.

Ensure all service and maintenance activities are completed efficiently and to a high standard.

Monitor and evaluate engineer performance, providing guidance and support as needed.

Coordinate and schedule engineer assignments and workloads.

Maintain strong relationships with clients, addressing any service-related issues promptly.

Implement and oversee training programs for engineers.

Ensure compliance with health and safety regulations and company policies.

Requirements:

Proven experience managing service engineers in the coffee industry.

Strong leadership and management skills.

Excellent communication and interpersonal abilities.

Ability to manage and prioritize multiple tasks effectively.

Proficient in using service management software and tools.

Strong problem-solving skills and attention to detail.

Knowledge of coffee machine maintenance and repair processes.

What We Offer:

Competitive salary of 45, ,000.

Opportunity to work with a leading company known for its excellent reputation.

Supportive and collaborative working environment.

Career progression opportunities within the company.

About Marble Talent

As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates