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Customer Service Manager
3 months ago
EXPERIENCED WASTE MANAGEMENT AND RECYCLING CUSTOMER SERVICE MANAGER REQUIRED FOR BUSY ROLE OVERSEEING A TEAM
TITLE: Customer Service Manager - Waste Management & Recycling
LOCATION: West Yorkshire
SALARY: negotiable depending on experience, plus other company benefits, 25 days holiday plus bank holidays.
YOU MAY HAVE HAD EXPERIENCE IN: Wood Recycling, Clinical Waste, Hygiene Services, Commercial and industrial Waste, Washroom Services, Metal Recycling, Hazardous Waste, General Waste, Skip Hire
YOU MAY HAVE BEEN A: Customer Service Manager, Office Manager, Sales Team Manager, Internal Sales Manager, Account Team Leader
ROLE: Customer Service Manager - Waste Management & Recycling
We are currently seeking an experienced Customer Service Manager to join our client's commercial division and lead their Internal Commercial Team. The successful candidate will oversee the existing commercial team, ensure the delivery of excellent customer service, and facilitate bookings and enquiries from commercial customers. This is a hands-on role where you will be responsible for setting standards, developing the team, maintaining relationships with commercial customers, and ensuring SLAs and expectations are met.
EXPERIENCE: Customer Service Manager - Waste Management & Recycling
Our client is looking for an experienced customer service leader with a background in waste management or a related industry. The ideal candidate will have experience in leading teams, be highly organised, detail-oriented, and possess excellent communication and time management skills. The ability to manage and delegate effectively, meet deadlines, and work collaboratively with other departments is essential.
YOU MAY HAVE HAD EXPERIENCE IN: Wood Recycling, Clinical Waste, Hygiene Services, Commercial and industrial Waste, Washroom Services, Metal Recycling, Hazardous Waste, General Waste, Skip Hire
YOU MAY HAVE BEEN A: Customer Service Manager, Office Manager, Sales Team Manager, Internal Sales Manager, Account Team Leader
