Customer Service Representative
1 week ago
About The Role
At Sunbelt Rentals Careers, we're looking for a talented Customer Service Administrator to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer service and support to our regional customers.
Your Key Responsibilities
- Manage customer inquiries and resolve issues in a timely and professional manner
- Provide product knowledge and expertise to customers to maximise upselling opportunities
- Communicate effectively with customers via telephone, email, and website requests
- Deliver optimum customer service through effective management of inbound and outbound calls
- Manage the hire contract administration and ensure timely and accurate completion
About You
We're looking for a highly organised and proactive individual with excellent communication skills and a passion for delivering exceptional customer service. If you have a proven track record in a customer-facing role and are comfortable using your own judgment and initiative to make decisions, we'd love to hear from you.
What We Offer
As a Customer Service Administrator at Sunbelt Rentals Careers, you'll enjoy a competitive salary and benefits package, including a generous holiday allowance, life assurance, and a great company pension scheme. You'll also have the opportunity to develop your skills and career with a highly successful FTSE100 company.
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