Customer Service Representative

1 week ago


Wakefield, Wakefield, United Kingdom Sunbelt Rentals Careers Full time

About The Role

At Sunbelt Rentals Careers, we're looking for a talented Customer Service Administrator to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer service and support to our regional customers.

Your Key Responsibilities

  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Provide product knowledge and expertise to customers to maximise upselling opportunities
  • Communicate effectively with customers via telephone, email, and website requests
  • Deliver optimum customer service through effective management of inbound and outbound calls
  • Manage the hire contract administration and ensure timely and accurate completion

About You

We're looking for a highly organised and proactive individual with excellent communication skills and a passion for delivering exceptional customer service. If you have a proven track record in a customer-facing role and are comfortable using your own judgment and initiative to make decisions, we'd love to hear from you.

What We Offer

As a Customer Service Administrator at Sunbelt Rentals Careers, you'll enjoy a competitive salary and benefits package, including a generous holiday allowance, life assurance, and a great company pension scheme. You'll also have the opportunity to develop your skills and career with a highly successful FTSE100 company.



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