Customer Service Representative

1 month ago


Wakefield, Wakefield, United Kingdom Mecca Bingo Full time
About Mecca Bingo

We're a dynamic and fun-loving team at Mecca Bingo, and we're on the hunt for talented individuals to join our crew

Job Description

We're looking for a Customer Service Representative to join our team As a key member of our team, you'll be responsible for providing exceptional customer service, ensuring our customers have an amazing experience in our clubs.

You'll be working closely with our team to deliver outstanding service, resolve customer queries, and maintain a clean and welcoming environment. If you're a people person with a passion for delivering top-notch customer service, we want to hear from you

Key Responsibilities
  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner
  • Work closely with the team to maintain a clean and welcoming environment, ensuring our customers have an amazing experience
  • Assist with sales and promotions, promoting our products and services to customers
  • Contribute to a positive and inclusive team culture, supporting colleagues and promoting a culture of excellence
What We Offer
  • A fun and dynamic work environment, with opportunities to develop your skills and career
  • A competitive salary and benefits package, including discounts on our products and services
  • Ongoing training and development opportunities, to help you succeed in your role
  • A supportive and inclusive team culture, with opportunities to make a real difference in our customers' lives
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • A passion for delivering exceptional customer service, with a focus on providing a positive experience for our customers
  • Ability to work flexibly, including evenings and weekends, to meet the needs of our customers
  • Basic math skills, with the ability to handle cash and operate a point-of-sale system

We're an equal opportunities employer, committed to diversity and inclusion. If you're passionate about delivering exceptional customer service and want to join a fun and dynamic team, we'd love to hear from you



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