Customer Service Representative

3 weeks ago


Wakefield, Wakefield, United Kingdom Hays Specialist Recruitment Limited Full time
Customer Services Officer

We are seeking an experienced Customer Services Officer to join our team at Hays Specialist Recruitment Limited. As a key member of our Customer Services team, you will be responsible for providing exceptional customer service and addressing a range of housing-related queries.

Key Responsibilities:
  • Act as the first point of contact for tenants, providing quality advice and assistance
  • Maintain accurate records of customer interactions and follow up on enquiries to ensure timely resolution
  • Liaise with internal departments to resolve customer queries
  • Provide administrative support for Tenant onboarding, ensuring all documents and procedures are completed
  • Support residents with tenancy-related issues, including rent arrears, complaints, or changes in personal circumstances
Requirements:
  • Previous experience in a customer service or similar role, ideally within housing, social services, or the public sector
  • Excellent communication and interpersonal skills with a strong ability to engage with a diverse range of people
  • Problem-solving skills and the ability to manage challenging situations with empathy and professionalism
  • Strong organisational skills with the ability to manage multiple queries and follow up effectively
  • Proficiency in using customer management systems and general IT tools
What We Offer:
  • Competitive salary
  • Hybrid working arrangement
  • Excellent training programme


  • Wakefield, Wakefield, United Kingdom Page Personnel Sales Full time

    Are you passionate about delivering exceptional customer service?We have an exciting opportunity for a Customer Service Representative to join our team at Page Personnel Sales in Wakefield.As a Customer Service Representative, you will be responsible for handling a range of automotive queries over the telephone, providing a high-end service to our...


  • Wakefield, Wakefield, United Kingdom The Rank Group Full time

    About UsThe Rank Group is a leading entertainment and gaming company that operates a number of popular brands, including Mecca. We are committed to providing an exceptional customer experience and are looking for talented individuals to join our team.Job DescriptionWe are seeking a Customer Service Representative to join our Mecca team. As a Customer Service...


  • Wakefield, Wakefield, United Kingdom The Rank Group Full time

    About UsThe Rank Group is a leading entertainment and gaming company that operates a number of popular brands, including Mecca. We are committed to providing an exceptional customer experience and are looking for talented individuals to join our team.Job DescriptionWe are seeking a Customer Service Representative to join our Mecca team. As a Customer Service...


  • Wakefield, Wakefield, United Kingdom The Rank Group Full time

    About UsThe Rank Group is a leading entertainment and gaming company that operates a number of popular brands, including Mecca. We are committed to providing an exceptional customer experience and are looking for talented individuals to join our team.Job DescriptionWe are seeking a Customer Service Representative to join our Mecca team. As a Customer Service...


  • Wakefield, Wakefield, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver excellent service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer service or retail is...


  • Wakefield, Wakefield, United Kingdom Hays Accounts and Finance Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Hays Accounts and Finance. As a key member of our accounts function, you will be responsible for managing the credit ledgers of customers, ensuring all financial risks to the business are proactively managed and...


  • Wakefield, Wakefield, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Wakefield, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information.Resolving customer issues efficiently and escalating when necessary.Processing customer orders and...


  • Wakefield, Wakefield, United Kingdom Arnold Clark Group Full time

    We're seeking a highly motivated Customer Service Representative to join our team at Arnold Clark Group. As a Click & Collect Product Specialist, you'll play a key role in delivering an exceptional customer experience, introducing customers to their chosen vehicles and helping them through the sales process.Key Responsibilities:Completing the handover and...


  • Wakefield, Wakefield, United Kingdom Tesco Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Tesco Wakefield Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a clean and safe store environment.Key ResponsibilitiesProvide...


  • Wakefield, Wakefield, United Kingdom Mecca Bingo Full time

    About Mecca BingoWe're a dynamic and fun-loving team at Mecca Bingo, and we're on the hunt for talented individuals to join our crew!Job DescriptionWe're looking for a Customer Service Representative to join our team! As a key member of our team, you'll be responsible for providing exceptional customer service, ensuring our customers have an amazing...


  • Wakefield, Wakefield, United Kingdom Mecca Bingo Full time

    About Mecca BingoWe're a dynamic and fun-loving team at Mecca Bingo, and we're on the hunt for talented individuals to join our crew!Job DescriptionWe're looking for a Customer Service Representative to join our team! As a key member of our team, you'll be responsible for providing exceptional customer service, ensuring our customers have an amazing...


  • Wakefield, Wakefield, United Kingdom Mecca Bingo Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...


  • Wakefield, Wakefield, United Kingdom Mecca Bingo Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...


  • Wakefield, Wakefield, United Kingdom Fusion Business Solutions Ltd Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to...


  • Wakefield, Wakefield, United Kingdom Fusion Business Solutions Ltd Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to...


  • Wakefield, Wakefield, United Kingdom Page Personnel Sales Full time

    Job Title: Aftersales Customer Services ExecutiveJob Description:We are seeking a highly motivated and customer-focused individual to join our team at Page Personnel Sales as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in the automotive sector.Key...


  • Wakefield, Wakefield, United Kingdom Page Personnel Sales Full time

    Job Title: Aftersales Customer Services ExecutiveJob Description:We are seeking a highly motivated and customer-focused individual to join our team at Page Personnel Sales as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in the automotive sector.Key...


  • Wakefield, Wakefield, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at Tesco. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring that every customer leaves the store with a positive experience.Key Responsibilities:Provide excellent customer service,...


  • Wakefield, Wakefield, United Kingdom Mecca Bingo Full time

    About Mecca BingoWe're a dynamic and fun-loving team at Mecca Bingo, and we're on the hunt for talented individuals to join our crew!Job DescriptionWe're looking for a Customer Service Representative to join our team! As a key member of our team, you'll be responsible for providing exceptional customer service, ensuring our customers have an amazing...


  • Wakefield, Wakefield, United Kingdom Mecca Bingo Full time

    About Mecca BingoWe're a dynamic and fun-loving team at Mecca Bingo, and we're on the hunt for talented individuals to join our crew!Job DescriptionWe're looking for a Customer Service Representative to join our team! As a key member of our team, you'll be responsible for providing exceptional customer service, ensuring our customers have an amazing...