Solutions Consultant
2 months ago
Our Company
Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours
At Adobe, we're changing the world. How? We give people the tools to bring their ideas to life and create content that makes life more fun and work more meaningful. We give businesses and organizations the power to truly engage their customers. We're the ones behind the gorgeously designed content that streams across your laptop, TV, phone, and tablet every day—and we're the ones who harness the substantial power of big data to help companies move from data to insight and insight to action by delivering content that people have an appetite for most.
We're a company that understands that product innovation comes from people innovation, and that's why we invest in encouraging leaders throughout the organization.
The challengeThe role of the Solution Consultant is to provide pre-sales support to the Enterprise sales teams helping to close large Creative Cloud opportunities. You will also support Marketing teams, customer success and Product management teams. Responsibilities include pre-sales analysis, RFP management, competitor analysis, public speaking engagements, customer workshops and the effective demonstrations of the Adobe's Creative Cloud solutions.
You need to be a good communicator and speaker as this role involves speaking convincingly on new solutions and Industry trends, what's new in our technologies and how these impact the creative workflow within different industry verticals. You will also work with Adobe's product marketing teams to provide industry and market feedback to help to shape our solution's directions.
The role is responsible for providing thought leadership, handling customer expectations and driving large customer opportunities. To be successful you need to possess a high-level of integrity, enthusiasm and drive. This includes supporting account executives through the sales process, and demonstrating the extended internal teams to support our customers through the sales lifecycle and transition to the account support team.
We are looking for someone that has previous customer facing sales support experience, ideally with a knowledge of Adobe's Creative Cloud solutions. A good technical background of SAS and cloud solutions.
What you'll doThe main emphasis of this role is to provide the sales teams with technical pre-sales assistance during a sales cycle with a new or existing prospect, build a strong long-term business relationship with existing named accounts, maintaining visibility of the overall sales objectives and product strategy. This involves offering sales person(s) direction on business and technical requirements and helping support qualification where Adobe's Creative Cloud solutions can bring significant business benefit to a customer.
This person needs to be self-motivated, able work independently against set goal and must have excellent customer facing skills with the ability to communicate convincingly at "C" level meetings.
Skills we'd like to see (although not critical for success);- Understanding of creative application's, creative workflows and solutions
- Familiar with concepts involving API, Web-services, SOA, Application servers, HTML, CSS, JavaScript.
- Understand the use of creative technologies across one or more verticals (e.g. financial services, retail, travel, etc.) or functional areas (e.g. Web Design, Content Management, etc.)
- Exceptional presentation skills and client-facing experience
- Proficient technical writing skills
- Solution selling skills
- Present the Adobe's Creative Cloud solutions with passion and energy
- Good demonstration skill's both via web conference and onsite at client offices
- Ability to translate client requirements into Adobe's Solutions
- Answer business, technical and logistical questions during the sales process through documentation, presentations, and demonstrations
- Assist account executives in creating client presentations and defining solution strategy
- Participate in road shows, conferences, and other sales opportunities
- Document other client product requests and requirements for product management and engineering departments
- Experience with Adobe Creative Cloud
- Experience and a track record of success in a technical pre-sales or consulting environment
- Microsoft Office Skills
- Familiar with concepts involving API's, Web-services, SOA, Application servers, HTML, CSS, JavaScript
- Must be self-managed, responsive, and dedicated to customer support
- Strong verbal and writing skills
- Exceptional organizational, presentation, and communication skills
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you're looking to build your career, Adobe's the place for you. Discover what our employees are saying about their career experiences through the Adobe Life magazine.
JobSolution Consultant (DME Focus)
Primary LocationEMEA-GB-London
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists ). You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In ) approach where ongoing feedback flows freely.
If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog ) and explore the meaningful benefits ) we offer.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.
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