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Independent Mental Health Advocate

2 months ago

London, Greater London, United Kingdom Hammersmith, Fulham, Ealing and Hounslow Mind Full time

Role Purpose

You will help people to speak up and act for themselves, by providing a statutory service to qualifying individuals under the Mental Health Act 1983. This can include listening and providing information and representing people's views by speaking on their behalf. You may be asked to support people by attending Best Interests Meetings, Review Meetings, Hospital Manager's Meetings, Mental Health Review Tribunals, Ward Round Meetings and Care Plan Approach meetings.

We must also provide community/generic advocacy to Ealing residents over 18. You will ensure that people have their voice heard, rights understood and feel more in control of decisions affecting them in relation to their care and treatment.

This role is for maternity cover for a period of 6 months, based within our Advocacy Team.

Key Responsibilities:

  • Provide people with information about their rights
  • Help people understand the information given to them and the options available
  • When required liaise with key health care professionals on behalf of individuals when required
  • Delivering Advocacy Awareness training and other workshops when required
  • Administrative duties include the completion of case notes, quarterly reports, managing the inbox, triaging referrals to ensure they meet the eligibility requirements, onboarding clients onto the database
  • Action planning with the client, identifying goals and empowering them to create this document and own it collaboratively
  • Work in line with the Advocacy Charter
  • Following our non-instructed advocacy policy to ensure those who have communication issues, still get effective representation

You will have:

  • A IMHA (Independent Mental Health Advocate) qualification / experience.
  • Experience of Safeguarding, identifying concerns and raising appropriately
  • Excellent listening and communication skills
  • The ability to build good relationships
  • An awareness of diversity and ability to research complex and sensitive issues independently and quickly
  • Ability to work to deadlines and work independently
  • Flexibility, reliability, and confidence when speaking with a range of people
  • Excellent report writing skills
  • Knowledge and experience of supporting people with learning and communication difficulties

See JD attached for full requirements of the role.


Benefits of working with us

  • Contributory Pension Scheme
  • 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
  • Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
  • Cycle to Work Scheme
  • Flexible working
  • Employee Assistance Programme (EAP) including free counselling sessions
  • Paid time off for medical appointments
  • Training and personal development opportunities
  • Access to shared resources and training opportunities via Mind Federated Network

How to apply

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.