Case Management Officer Level 2

4 weeks ago


Carlisle, Cumbria, United Kingdom Westmorland and Furness Council Full time

Local Government Reorganisation

Local Government in Cumbria has changed. The current six district councils and Cumbria County Council have now been replaced by two new unitary authorities - Westmorland and Furness Council and Cumberland Council.

This role will be based in and employed by Westmorland and Furness Council

Why work for Westmorland and Furness Council

Westmorland and Furness Council will be an ambitious authority that will shape public services for the better, building on the best and transforming them for the future. We are committed to putting our customers and communities first, and to be the heart of everything we do.

About this opportunity

Do you enjoy working independently and with a fantastic team of people?

The successful candidates will be joining a friendly and proactive team who are passionate about providing top level customer service and supporting delivery of the Councils statutory obligations.

Being a Case Management Officer, working within Regulatory Services, you will be multi skilled across a number of service areas. You will be responsible for processing applications, obtaining the relevant information to accompany the applications and ensure detailed and accurate records are kept.

You will also be responsible for raising purchase orders and arranging invoice payments, and dealing with internal/external customers and answering email/telephone enquiries.

What can we offer you

  • Excellent training and development offers
  • Flexible working opportunities
  • Opportunity to join the Local Government Pension Scheme
  • Boost your pension with Shared Cost Additional Voluntary Contributions (facilitated by AVC Wise)
  • Various perks and discounts schemes, including money off your phone contract and local gyms
  • Competitive rates of pay

    Please read the Supporting Information:

    Post Specification

    Role Profile

    To apply please click the Apply Now link below.


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