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Programme Officer

3 months ago

London, Greater London, United Kingdom King's College London Full time

About Us

King's College London is seeking candidates at all levels of experience with the drive and passion to deliver high quality customer service to support our strategic aims. This is an ideal opportunity to commence or further your career in Higher Education administration.

This role sits within the Faculty Education Services in FoLSM at our London Bridge campus – visit the King's HR pages for more

Benefits

King's provides an extensive and varied range of career-focussed training and on-the-job learning. We support staff to maintain a work/life balance, offer flexible working and parental leave opportunities, reduced membership rates for staff at gyms at three of our campuses, an Employee Assistance Programme which provides free, confidential advice on both home and work concerns as well as 27 days annual leave (plus Christmas closure days), an occupational pension scheme, season ticket loans and being part of the cycle to work scheme. Find out more at -

About the role

The Programme Officer is the first point of contact for students and academic staff within the Faculty. They are responsible for supporting the delivery of our undergraduate programmes within the Faculty of Life Sciences & Medicine (FoLSM) and for ensuring that student lifecycle activities run smoothly, making sure that our students and staff experience our services in a seamless and effective manner. With support to develop a working knowledge of regulations and processes, the Programme Officer is a key member of the team with a keen eye for accuracy and detail.

The successful candidate will work with a broad range of stakeholders both internally and external to the University. You will be highly motivated and have the ability to work independently as well as delivering within a team.

If you're someone who thrives in a fast-paced environment, is committed to delivering high-quality services, and is passionate about higher education, we encourage you to apply.

Please note, candidates who have applied for this post and have not been successful in the past 6 months will not be considered in this round of recruitment.

This is a full time (35 Hours per week), and you will be offered an indefinite term contract.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

  1. Excellent written and oral communication skills including the ability to draft documents and correspondence
  2. Excellent organisation and time management skills
  3. Strong numeracy skills and ability to analyse complex numerical data
  4. Excellent working knowledge of Microsoft Office packages and the ability to work on new systems
  5. Methodical, detail oriented and flexible in approach to work, maintaining a high level of accuracy
  6. Ability to work with a broad range of stakeholders in a professional and assured manner
  7. Proactive with the ability to work independently as well as delivering within a team
  8. Curious, customer service oriented, with a commitment to personal accountability and continuous improvement

Desirable criteria

  1. Degree level or equivalent qualification or experience
  2. Experience in the use of databases, student records systems (such as SITS) and website content management systems
  3. Prior experience of working in a customer facing environment
  4. Experience of using virtual learning environments

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge & experience required can be found in the Job Description document, via the above 'Apply' button.

£32,979 to £36,396 per annum, including London Weighting Allowance.